Dotonbori Ramen - SM Seaside — Restaurant in Cebu City

Horrible service. We odered 4 set dishes, the waiter only recorded 3 on her slip. The kitchen only delivered 2 dishes. We thought they're just a bit delayed. After 30 min, we requested a followup only to findout that is what happened with no explanation why. After they delivered the food they should ask if there's anything else so they'll be sure if they served all the requested food. Food was...

Before we dined in at SM Seaside, we already had tried their ramen through Grab.

Their ramen is good and affordable. I like the interior design of the store, it gives so much Japan ramen shop vibes.

Service was fast. We ordered ramen and other meals too.

I think the only food that didn't quite hit the spot was the wagyu cubes. It was too sloppy and too sweet...

They gave us a P200 coupon to write a positive review of their restaurant. We liked the food then and the service was good.

But then, when we redeemed the coupon a couple of months later, all of a sudden the staff were snobbish, not friendly, bordering on rude. 👎🏻👎🏻👎🏻 The female manager who received the coupons in particular. Your staff...