Sabel’s Pocherohan — Restaurant in Cebu City

Last Sunday at around 7:30 in the evening, we arrived at the restaurant. While still at the parking lot, the waitress approached to tell us that they no longer have rice and if we really wanted their food, we should just take it out. We asked if they could find a way to serve us rice and she said no with the explanation that it's a Sunday and they didnt prepare much rice because there are not many customers on a Sunday. Since we wanted to enjoy the pochero hot and fresh from the kitchen, we responded it's okay and that we will be the one to find a way because they can't or wouldn’t. While we were placing our order, she constantly interrupts us by begging her workmates not to go home yet right in front of us making us feel unwelcome and that she was doing us a favor. We told her she did not need to do that since their opening hours indicated in their website, Facebook page, and Google is until 9pm. She then insisted that it was wrong and that it's actually 8pm but even assuming it is so, it was still 7:30 at that time. So she continued to take our orders but hurriedly in a rude manner. What's worse is when we went on to discuss with my family on how many cups of rice to order from a nearby restaurant, she had the audacity to tell us that she will charge a corkage fee for the rice! We explained to her that we would not have ordered our rice elsewhere if they had rice or if they found a way to be able to serve us rice just as we did! A few minutes later, another group of customers came whom they had no choice but to accept because they already accepted us but the difference is they were asked if they can wait 15 minutes because they will still have to cook rice. It has become even more apparent to us that if they really wanted customers, they can find a way but they chose not to and what she did to us could be a tactic for her to go home early. No wonder they did not have any customers at that time and it also explains why the car that arrived before us leave without going in the restaurant. I am writing this review in hopes that the restaurant owner will address this issue because it's such a waste to have good food when bad customer service and lazy attitude of an employee outweigh it. Additionally, in just a span of the first 30 minutes we were there, we saw 2 baby cockroaches by our sofa chair so we had to transfer to a non-sofa chair to eat comfortably. Thus, cleanliness of an establishment especially a restaurant must definitely be observed...

The place was really nice and roomy. Batchoy was good. Unfortunately, service was bad. After taking a spoonful of rice, I noticed that the remaining rice had a dead baby roach. I called one of the crew and told him about it. He checked it and just took the plate away. No apologies or anything AT all. He came back to ask if I would like to order another rice?? What??!!. I'm not sure if it's because they don't how to handle such situations or what. The incident was not acknowledged but i felt it was a big thing given that they're in the food business?....good thing for them I'm generally not a...

The first time we went there on a Sunday evening, around 7pm, they told us that they don't have rice anymore. It would take them at least 30mins to cook rice for us, so we just went off. The next time was today, Sunday, at lunch time. They still have food and we ordered medium pochero and sisig.

Pochero's beef was tender and good but the broth was too salty for our taste and oily as well.

Sisig was not the sisig we expected. It's soaked in some kind of sauce and taste differently from the sisig that we all know. It's serve on a hot plate but...