I would rate this 0 if I could. Don't eat in this branch. I wasn't supposed to put this here since it was a few months ago (ithink) but after watching a YouTuber reviewing restaurant foods with the most complains I knew I just had to.
So a few months ago there was a cosplay event at Abreeza. Me and my friend decided to eat early lunch before we roam around. I forgot the time but take note since we had another event to attend we could only be at the mall for 1 hour and atleast 30 minutes. So we only ordered 2 drinks, a fry and a burger, and peach mango pie.
We ordered our food, sat down, fixed our faces and costumes. After about 15 minutes, food still hasn't arrived while the people on the booth next to us that came later than us got their food first (they were maybe about 4 people that ste a meal). I came and asked about our orders, they said to give it a few minutes. After about 1 hour still and a few concern questions about our orders later, still no food. The booth next to us already left full. And then another group sat there and had their food already, too.
FINALLY after maybe my 4th attempts of asking, they finally prepared it just THERE on the counter infront of me. The reason we ordered little food was because it was 30 minutes before rush hour and we didn't want to give the staff some trouble and also because we wanted to take pictures with people. After we ate, we were annoyed since we only had about 20 minutes left to roam around where the cos event was...
Read moreJollibee Abreeza is one of the less crowded branches I’ve been to, which makes ordering fast and efficient. The staff are nice and accommodating, and I appreciate that they accept card payments. However, I’ve noticed they’re often out of macaroni soup, which is one of my go-to favorites. The only downside during my visits is the restroom; it really needs more regular cleaning, as the smell was hard to ignore. Still, overall, it’s a convenient spot for a quick...
Read moreVery slow service. At any given day, even on weekdays, you will be on queue for at least 15 minutes. For the longest time, 2 out of 5 POS stations are not working and management seems not inclined to replace them. Staff are mostly just like walking in the park without any sense of urgency despite the long queue in front of them. The food is just as good as the other Jollibee stores but the service and staff just needs to be reminded of how...
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