Shakey's Jaro Iloilo — Restaurant in Iloilo City

Not a good experience. We had dinner here, and the customer service was disappointing. My son accidentally spilled juice on the floor under the table, and I asked the waiter for assistance to mop it up because we had kids with us who might slip. They said they would take care of it, but we waited and no one came to clean it.

They later asked again where the spill was, so we showed them. I thought they would come back and clean it, but they still didn’t. I had to walk over to the counter to get their attention and ask again, but even then, they didn’t mop the floor. I'm not sure why. We finished eating, and they never cleaned it up.

They also gave us what we believe was expired gravy—it tasted sour, so we had...

Very bad staff. We went here few times. The staff don't greet you. You have to sit and wait. I went on Saturday night hardly anyone there because the staffs are busy on their cell phone. We had to ask for the menu many times. It is the worst place in Iloilo. There is no manager and supervisor at this branch. We used to go here in big crowds and give big tip. The staff don't care about customer's. This location will be sold to other company soon rubbish...

The place is well lighted and the glass wall creates an area that the space is wide. If you are not used with people looking at you, you may feel awkward since the store is situated along the busy road in Jaro, Iloilo.

I would personally like to commend the staff and crew of Shakey’s Jaro Branch for giving quality service with a plus!!! The crew greets you with warm smiles from the moment you enter the establishment until you...