1st time got disappointed with the experience. I became a fan with this brand and patronized it even in dubai branch. Departure area branch in cebu airport were totally disappointing. Decided to grab a coffee, when I approached the counter area the staff still doing the change over for their shift. No one even greeted “good morning” seems they’re starting the day in a bad mood.😅 Stand there for a while,someone says “for a while”!.. humnn.. 10mins still no one bother to attend me or even asked me what i need. Decided to walk out and order at Dunkin. Not that good coffee but they have a better customer service..👌
Facts: “If you don't appreciate your customers,...
Read moreI stayed here last January 9,2024, and today Jan 25,2024 while waiting for my flight. Both times the shop was very hot. I asked the crew why and both times they answered they have aircon maintenance. I dont understand after 16days their aircon maintenance is still not yet completed. Service crew were good, coffee was good,. But be prepared for the hot environment,. You will be sweating a lot, especially if you will order a hot drink. It was colder outside than sitting inside the shop, the 7/11 infront of the shop was way colder than this...
Read moreI can never understand how they have 5 inverted airconditioners at the ceiling and the place is still very warm. Incoming customers are fanning themselves using their outstretched palms or with whatever they're holding. Not conducive for hot coffee drinking methinks. I ordered a slushie of passionfruit-chia whatever combo to slake my thirst, it was good. You can hear the 'baristas' noisily talking amongst themselves. The place is not as fully occupied as starbucks at the other end...
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