Gringo Chicken, Ribs & Friends | SM City Legazpi — Restaurant in Legazpi

Awful! I was so hungry going into this restaurant. I ordered the 2 starters. 1) Spicy chicken tacos and 2) Buffalo Chicken Taquitos.

and was told it would be 15-20 minutes,,, for starters. I can deal with that minor inconvenience. The 1st starter, Spicy Chicken Tacos, showed up. Taste was not good, was not it spicy, and it was just tiny little pieces like they were scraped from the bottom of a warm serving pan. Tasted old, overly tangy, not good, and like it was scraped from the bottom of a warm serving pan. I ate as much as I could cause I was so hungry. OK, i accepted that I ordered something I don't like. It's not what they said it was but I accepted it's their dish and just not to my taste. I was of course just looking forward to the next starter which would be the Buffalo Chicken Taquitos and that will make up for it right?

Wrong. It was the EXACT same meat! The exact same taste, style, awful flavor, old, and pieces like it was scraped from the bottom of a luke-warm serving pan. Nothing different at all about it! Same awful taste!

I complained to the waiter who said he'd ask in the kitchen. Then to either play dumb or insult my intelligence, he then said, "sir, one item is tacos and the other is taquito". When pointing out what the menu says vs what I was showing him and telling him I was scammed, he just kept staring at me. He did eventually say sorry then walked away.

Got the bill, which was full charge of course. Even then it still wasn't worth eating any more. You can see I barely touched...

The waiter and waitress are nice. However, I'm not sure if it was their manager, but the woman from our lunch on December 23rd was extremely rude. She understands that it is a peak season so it is expected that there are lots of customers, it will be natural that some of her employee will commit a minor mistake. Instead of speaking to her staff privately, she yelled at him where everyone in the restaurant can hear. Unprofessional and very 'squammy.' If I had been close enough to her, I will make sure that she will humble herself the next time around. These people really boils my blood.

PS. Nachos and crispy liempo...

Gringo is our go to resto in Legazpi. Whenever we are in Bicol we make sure to dine in here. Our family loves their food so much. If you are craving for a mexican food with quality food at an affordable price, try its resto. I highly recommend their Bacon Cream Fusilli pasta it one of our faves, Grinchos is a must try, their back ribs will definitely gives you a fall-off-the bone experience, their chicken is tender and juicy, we recently tried their holiday special its the wagyu brisket plate oh sooo good 💕 . In addition, their staff are all accomodating and ambiance...