Chowking — Restaurant in Los Baños

Dine-in experience is standard but the food is almost always awful when you order through delivery. It looks reheated, burnt, and has an unpleasant smell. I order a lauriat before and the pancit smelled like it has gone bad. After some time, I decided to give them another chance and ordered chicken and rice. The chicken looked burnt and old/reheated while the rice was hard and didn’t look freshly cooked. Today, I gave it a third chance to see if the food quality will change but it did not. The chicken was still burnt, bitter, and...

Our food were not hot anymore. Arrival of food took such a loooong time even if you only ordered 1 drink! Employees and even the manager barely smile and are not approachable & most of all, it is such a hard time placing an advance order thru them (which is not the usual)! My recent dining experience? It smelled paint all over the store only to find out they were repainting upstairs. They could've scheduled it some other time you know. They could've valued their customers' eating...

I love Chowking but the service of this branch makes me very disappointed. It's happened twice now that my take-out order took too long even though there weren't that even many customers. I even had to come back because they forgot to serve me my drinks and wasted even more of my time. I hope this branch can improve on their service...