Unfortunately, this is the ONLY café downstairs @ NAIA T1, near Gates 10-14. So TBH, have often reluctantly resorted to their coffee given lack of options, not to mention there being NO escalator to go back up again. This would be at least my half a dozen time, here and tellingly, my 1st in actually sitting in their tiny small sitting area. Service staff have always tended to be polite enough... However, the only two, two-seater tables were filthy, as well as the floor. I did notice it was far from busy in terms of foot traffic and flights during the 1 whole hour I’d sat there. This afternoon, the owner-operator/shift supervisor (at approx. 2:30 PM on a Tuesday) was also rather inappropriately loud in his repeated questioning of the other staff about who positioned a small narrow dispensary table wrongly. He then bruskly swept the floor, before hurriedly mopping the very small floor space. The dust and smell of ammonia didn’t go down well with my ridiculously overpriced Dulce Cheesecake. I guess “hospitality” is just a commercial endeavour for some. My suggestion, keep your change and...
Read moreWorst branch ever! Gate 12 in NAIA Terminal 1 to be specific. I ordered a Latte and it was too foamy I requested to change and reduce the foam nicely. But the gesture of the lady barista is not good, I mean why she can't just smile and pretend it's okay? Latte and Cappucino have a big...
Read moreThe lady taking the order didn’t seem to know which coffee is available and which is not. She took awhile to reheat my bagel and seemed unhappy doing her job. I told her “thank you”, she just gave me a sour face!🙄 The cheese...
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