Caffe Xpress - NAIA Terminal 1 — Restaurant in Parañaque

Upon leaving the Philippines, I was craving one last Filipino meal, so I stopped at Caffe Xpress. The lady behind the counter was crouched down hiding behind the register and on her phone. The other employee was walking back and forth, appearing to work, but not acknowledging me. Patiently, I waited for someone to take my order. It took a few minutes before the employee told the lady I was waiting for my order. She didn't seem happy, as if she was hoping I would just walk away, but I really wanted to order the Chicken Tocino. Ugh... So many red flags.

So she took my order, took my money and she went straight back to her phone. I stood there waiting for a receipt and for her to tell me how long of a wait it will be, but she instantly went back to ignoring me.

After a few minutes, the other employee handed me the Chicken Tocino and the hot mocha I ordered. The hot mocha was handed to me extremely hot. The cup didn't have a sleeve nor did they provide me with a napkin. The Chicken Tocino was clearly microwaved... maybe even a few times. It did not satisfy my craving and sadly it was the last meal I had leaving the Philippines.

Service and food was definitely not worth coming here for. If anything, they had the shortest line for food at the airport and that should've already been a red flag. They'd be good for maybe grabbing a can of soda and that's about it... But that could take a few minutes too and maybe be bothersome to the staff. Eh, just take your...

Worst airport dining experience ever. The food tasted terrible and was way overpriced, yet they even had the audacity to add a “service charge.” What service?? The counter staff was literally on his phone watching TikTok videos while several customers were trying to check the menu and food on display. I had to say “hello” just to get his attention, but he didn’t even bother to respond—he just took my card, inserted it at the terminal, and continued watching TikTok while the payment processed. Zero professionalism, zero courtesy, and truly disappointing for an...

I am currently at terminal 3 in Manila,PI. I just ordered the Mocha Mint Latte. This is the worst tasting cup of coffee I have ever tasted. The mint was worng and over powering with a bad after taste. Chocolate and mint go great together but this mix was very bad. I told the guy working here that is was not good and he told me it was the way it is. I own a coffee shop and this product would never be sold in my shop. Also if a customer told me my product tasted bad i would make the customer happy. #Coffee Xpress very bad...