I am not usually the type that rants about things or rude people I meet but Luk Foo Q.I Puregold employs the RUDEST Manager , Liza Santander. She took our orders in a most UNWELCOMING Way, Not Smiling, No greetings. I worked in an environment where customers should always be treated properly. She asked us " Hot pot?" (Straight face) When I replied "Ay hindi". Then She said " Ahhh ala carte lang", By this time I'm already having a feeling of being discriminated bec of the way she said and it since Im with my parents (senior cutizens) and family and I wanted to have a nice and quiet dinner so I let it passed. I am getting the feeling that she's irritated of my 2 kids being so makulit. Ok Then while she's taking our oders its as if she wanted it as fast as possible not even giving any suggestions as in she is just staring with a discriminating look. Then when we asked for our bill, my mom noticed that the senior discount was a bit low compared to what they were getting in another Luk Foo branch, where they usually dine, I asked the attendant how did they computed it. She answered that its based on the total bill divided by number of guests. I asked her how many guests did you consider in our table (our table: 4 adults and 2kids which were 2 and 7 years old), she replied 6 mam. I told her my daughter is just 2 years old, she shouldn't be part of the count as most restaurant donot charge kids that age. She said "sabihan ko po manager ko" I said "Sige". Then she came back with a slightly lower bill and she said "Talaga pong 6 daw ang count sabi po ng manager ko.kumain.naman yang bata eh" I said" grabe, naman 2yrs old sinama nyo" then the Manager approached us and said " Ano un?" In a very rude manner, the attendant was just starting to tell her the reason then she said " akin na .. akin na.. para sa konting bagay" Thats the time I stood up and told her " Alam mo bastos ka! Kanina ka pa! Anung ibig mo sabihin?." She said sorry but saying " Sorry sya kausap ko (pointing her finger to the attendant)" I said " Nasa harap nyo ako and ako ang may concern dito, I was.just asking for the right discount for.my parents (senior citizens) Dont treat us this way, it seems namimili.ka.ng customers, dahil.hindi kami chinese you wont give us the same treatment as what you are giving the other customers here.We are still customers here and you better treat us with courtesy, we are still paying what we ate so treat us properly" She was apologizing after I said that but not sincere enough its as if she was saying that just for me to end my piece. I would NEVER go back to that restaurant as I felt degraded & discriminated . I hope this would reach top management of Luk Foo and give this...
Read moreLuk Foo Restaurant offers a delightful culinary experience with its delicious array of dishes that cater to various palates. Each bite is a flavorful journey, leaving patrons craving for more. Among the standout dishes is the salted egg shrimp, a perfect harmony of savory and creamy flavors that tantalize the taste buds. From traditional favorites to innovative creations, the menu boasts a plethora of options, ensuring there's something for everyone to enjoy.
The ambiance at Luk Foo is a perfect blend of comfort and sophistication, setting the stage for a memorable dining experience. Whether it's a casual gathering or a special occasion like Tita Ninang's 70th birthday celebration, the spacious layout provides ample room for guests to relax and enjoy their meal in a welcoming atmosphere. The restaurant's attention to detail in decor and lighting adds to the overall charm, making it an ideal setting for any dining occasion.
Service at Luk Foo is exemplary, with attentive staff ensuring that every need is met promptly and with a smile. Their professionalism and hospitality enhance the dining experience, leaving guests feeling well-cared for throughout their visit. With delicious food, inviting ambiance, and top-notch service, Luk Foo Restaurant stands out as a must-visit destination for those seeking a memorable...
Read more"Luk Fook is a must-try for Cantonese cuisine lovers! Their savory dishes are served piping hot, showcasing the authentic flavors of the region. What truly sets them apart, however, is their exceptional service - from the attentive staff to the courteous security guard, every team member is dedicated to ensuring a pleasant dining experience.
The recent renovation has elevated the ambiance, making it an even more enjoyable spot to savor their delicious offerings. Plus, ample parking space adds to the convenience.
Overall, Luk Fook is a top recommendation for anyone craving authentic Cantonese cuisine in a welcoming...
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