McDonald's — Restaurant in Rizal

I rarely leave reviews, but I feel like I have to speak up about this particular McDonald’s branch in the Philippines. I’ve dined here around 6 or 7 times, and every single visit has been a disappointment. The place is always uncomfortably hot, feels like only one air conditioner is working, if at all.

What’s worse is the way they handle orders for PWDs. I’ve noticed that the food served with a PWD discount—whether it’s a chicken sandwich or fried chicken—is noticeably not fresh, unlike the regular-priced meals. It’s disheartening and honestly feels discriminatory.

This isn’t just a one-time issue. Management seriously needs to be held accountable. This branch needs better oversight, and whoever’s in charge should really reconsider how they’re running...

Took a drive thru with my partner around 2:30 a.m., 12/14/2024. The serving time was too slow. I ordered a sulit-saver meal, which cost 99 pesos. Chicken fillet with 2 rices. However, I only got 1 rice. And the drinks, they didn't provide any holders at all as we're riding a motorcycle. I even asked for them to have one.

The very disappointing thing was that I ordered their chicken sweet BBQ, and as you can see in the photo below, it was awful. I can eat that food, but, man, it is just not right. Most likely, karenderia has more clean and neat serving than this branch.

Please do some actions here. I'll speak with them later about this situation. Very...

Worst customer service ever!! I waited for almost an hour just for the rice meal that I ordered for myself and my sibling. What infuriates me the most is the fact that my order is a rice meal but no plate was provided to us. Literal na naka-small box ang chicken wings and separate na balot for rice. So mukhang extra rice sya. No utensils and napkin din. And I have to get mad for three staff already since no one is accommodating me. Nagpasensya na ako sa matagal na waiting time sa pagkain pero unforgivable yung walang ibibigay na plato sa amin. No apologies have been...