KFC — Restaurant in San Fernando

This KFC experience was an absolute nightmare and deserves nothing more than a 1-star rating. The service was beyond slow—it took almost HALF AN HOUR to get my order, and the staff had the audacity to blame me for their incompetence.

I made an online payment through their kiosk, but apparently, they couldn’t be bothered to check their teleprompter or pay attention to incoming orders. Instead of owning up to their mistake, they tried to shift the blame, claiming they “didn’t receive the order.” How hard is it to look at a screen and do your job?

The lack of professionalism and basic customer service skills was shocking. The staff seemed completely disorganized and uninterested in resolving the issue. Waiting 30 minutes for a simple order is ridiculous, especially when it’s their fault for not paying attention.

Save yourself the frustration and avoid this KFC at all costs. Terrible service, rude staff, and a complete waste...

This store is one of the worst, ordered caramel zinger burger and the bread is so cold. Paying the right price but not given the right serice. In my second visit, the manager was so rude, it's their job to assist the customer especially the tourist who is not familiar with the ordering system. Being compared to a senior citizen is an absolute rudeness. She should not be working in this industry if she does not know how to treat the customer well. Customer who apologized for not knowing their ordering system but given a rude response. If there is a 0 star, they...

Rude manager and no working card reader. Very sick and coughing so much. Maybe stay home so you don’t infect others. She blamed my card when their terminal kept freezing. She claims no card reader at the cash register, only the kiosk. Nonsense or pathetic incompetence. We left and ate...