We came on a weekday so it was not packed (we came between 4-5pm on a Thusday). The shop was spacious however the two female baristas were talking too loud. Their conversation is all we can hear and they are talking about all their personal issues while talking very loudly and they are not tryna be discreet. Not a bit.
They were also approached by a Foreign customer asking very nicely if is there is any way that they can turn the music down. She then was explaining that they cannot (I have not heard the reason why). By the time that the customer left the counter, the main person on the cashier was talking to the other barista very loudly saying "why are we gonna adjust to your request to turn the music down? we're working here and we need the music" (non verbatim).
I wanted to approach them and tell them that what they are doing is wrong and that talking about their customer whilst their other customers can hear it is very disrespectful however, I chose not to choose violence that day.
I hope this review can reach their management and do something about it. It's such a lovely place but with...
Read moreJust the standard quality of coffee and food. Staff is the problem. We are two years residents here at Acacia Estate and it's our first time to stop by here. Maybe for them we don't look familiar here, but when we are expecting our order to be ready near the releasing area, one of the staff showed a grumpy face and said they would call our name so sit down and wait. And she sounded mocking us with her colleague for laughing. We heard them, or they made us hear them? Anyways, that really indicated their personality. If you don't like to handle people, better find another kind of...
Read moreThe Coffee Bean & Tea Leaf at Acacia Town Center is a cozy, pet-friendly spot—great for hanging out or getting some work done. It’s spacious and usually chill. They didn’t have the mango ice blended drink when we visited, which was a bummer, but we tried the Sunrise and Matcha Ice Blended instead—both were good! We also had a revel bar, which was a nice treat. Service was quick, though the staff were a bit loud chatting among themselves. Still, a solid café if you’re...
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