Pizzeria Palermo — Restaurant in Krakow

IT used to be good spot but surely something changed. After 4hours of waiting !!!! (while placing the order we were told 1.5h to 2hrs) we received veg pizza which was really horrible and not worth waiting. Previously they were putting different veg but now pizza was stuffed mainly with pickled cucumber. We were trying to cancel order after 2hrs of waiting but no one was picking up the phone, they were also less bothered to notify about such a huge delay. I feel there are plenty of good places in area so don’t waste your weekend by ordering this average pizza and...

I really like one of their pizzas. I used to order through 3rd party apps, but one day I ordered via their web page. There was a written mistake on the address and as soon as I saw it I emailed them and also called, but they didn't speak English. The answer of the girl who took the phone was "no, no, no, no. No English". So I couldn't explain what happened. I didn't receive the order or a refund, not even a response to my email. So this really make them lose...

I just had worst experience in my life. Pizza was terrible, it's wasn't even a pizza, just a piece of charcoal, I was waiting for delivery 1,5 hour, and get the food that dangerous to eat. I want my money back and will contact with administration and uber eats delivery. P.S sometimes it's better to just cancel the order other that deliver a piece of junk, so disrespectful...