Rude service. I have visited this Starbucks regularly but today when I asked for large matcha with a whipped cream on top, they bring me a large cup with literally half of matcha and half of whipped cream, I don’t understand what for I paid. I asked a person, who work there, Luiza for the next time to do more matcha than whipped cream (I have visited this Starbucks almost every day), after that she yelled: «What do you want from me, that is your order!». I didn't want to get into a conflict, so I took my order and left. Mood deteriorated and appetite too, I loved this place but after this situation, I don’t have any desire to return there back. On this photo you can see that this is how much of Matcha left after eating...
Read moreNice atmosphere but male worker working 9 Dec Saturday at 6 pm was unprofessional and rude…first time a Starbucks employee was like this after being a loyal customer for over 20 years…one usually receives good service and a good product at Star Bucks.
Holiday coffee was watered down and I was disappointed (one expects a certain degree of value and consistency coming to SB….staff missed the mark and the manager and owner should please take note)
I just wanted a well prepared coffee with good service and to do some shopping…that night the staff...
Read moreHORRIBLE&DISRESPECTFUL CUSTOMER SERVICE! I ordered an iced latte and requested a straw for it, the girl with the pink hair told me that the cups could be used without the straw, ofcourse i already know this! however i had a problem with my tooth so that’s why i told her that i need the straw. She literally threw the straw to me.. My boyfriend told her that it is not a good behaviour however she told him that no i didn’t do anything wrong. Not only behaving disrespectfully, but also saying to us that she didn’t do...
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