Osaka Sushi — Restaurant in Funchal

Well, that was a sad waste of my Saturday dinner. The food was about three stars. The same meh sushi as all the other places on the island. I give up. There's no good sushi on Madeira. You can go here if you really need sushi or any other sushi place in the city. It does not matter. There's three others around this area alone. No difference. I have to deduct another star for the treatment I received. The staff made a mistake saying they would bring fried gyoza when in reality they meant deep fried. Big difference. Yuk unhealthy oily burned food versus neatly browned pan gyoza (the original). Of course I expected the original form I ate one of the six deep fried gyoza to give it at least a try. Not good. If you enjoy the deep fried gyoza this island offers you should not follow me... Anyways, I nicely pointed out the English language mistake and the staff apologized. But that was it. They made me pay for the entire dish and did neither offer a bill deduction nor make the gyoza new. Also, fair warning, every sushi place on this island has crepe style appetizers. It's not crepe aka rice wrapping. It's also just deep fried. Similar to the spring rolls on the menus. Unfortunately, I ordered one of those crepe things, too. The only thing that was nice and interesting was the Kuramaki roll - cucumber wrapping instead of rice. I would have come back for those if in the area but not going to happen now. I felt truly sad, food means a lot to me, and I wasted 27€ on these Chinese deep fried dishes and sauces (+ edamame and sake). There was no Japanese style desert either to get my mood up. Oh and don't drink the one sake they have...

We chose this place based on good reviews indicating as good vegan option. They have a "free style 16pieces vegetarian" and a regular as 20 pieces. Could you make this vegetarian as vegan? "yes no problem" the guy said. Could it be 20 pieces? "Yes, can I add mayonnaise?" He said and we answered: no, please all vegan. and he said "then it will be all fruit" which we said not being a problem. When the food came it was a vegan 16 pieces boat and a regular 20 pieces boat with fish and egg pieces. So I told the waitress, it might be a misunderstanding. She was very polite, took it back and said sorry. But then the guy came out to our direction already on reactive mode exploding YOU ordered this! I tried to say no and explain but he overtakes, he doesnt listen...are you trying to convince me I ordered meat? YES he said...that was the moment I realised no chance of reasonable communication. We ate in hurry to leave, terrible atmosphere after this. He came later asked sorry and suggested smtg else but too late you know....when we waved to pay he pretended dont see and when we left he said loud in portuguese to the other staff "I dont like ugly people". So unfortunate the experience was ruined by this guy and his...

I cannot understand why everything in their buffet has cream cheese. It’s sushi. Not bagels. And, they were out of tuna. And they didn’t give the option to charge my card euros and instead used their much higher conversion rate. Overall disappointing even though the food was good.

Since I cannot reply below, I understand you are mass producing sushi and I’m not complaining that you wouldn’t customize that for me. I am critiquing the use of cream cheese in every roll. That is not authentic nor my preference. I wish you the best of success though. And I will seek out more traditionally prepared dishes elsewhere.

And, finally, I believe the waitress charged me in dollars with your conversion and didn’t let me choose. It happened quickly and i didn’t want to go through the hassle. My review was to inform others so they do not make the mistake I made.

Finally, I liked what I ordered. The spicy salmon and the crab roll were pretty...