Esplanada Furnas — Restaurant in Mafra

Nice location. Empty restaurant. We were ROBBED!! Instead of wearing covid masks, Nume (not his real name), and his crew should have worn ski masks!! I paid 8 euros for some veggies and scrambled eggs for my wife,18 for a cheap bottle of wine, 3 for dessert and the balance of the 102 euros for two prawns, a steak and some potatoes with broccoli and a carrot.

I ordered Surf and Turf. But, instead, I received two plates. One plate had two prawns and four small boiled potatoes. The other plate had 3 small so-called filet steaks and some fries.

Prior to beginning our meal, the waiter, Marcel, said, "Enjoy, and good luck!" (I actually liked his Johnny Depp impressions and tipped him.) But, it was at this point, that I realized that the $26 surf and turf I'd expected was actually two separate meals and that I was the joke of the evening, as they watched to see if the American could eat it all.

My wife told the waiter that she was a vegetarian. She ordered an appetizer with "surprise vegetables" because there were no vegetarian choices on the menu. (This was my night to eat fish.) I can only imagine the laugh they all enjoyed at my expense. Hey everyone, let's watch the American, who just ordered two dinners, eat all that food. I'll bet he eats it all!!! I didn't.

It would have been very easy for them to clarify the misunderstanding early on. Rather, they cooked and charged me for both meals. Then, they insisted that I ordered two full meals for myself. One with boiled potatoes and the other with fries. Hah, hah, hah!!! They claimed that they thought I was sharing the meal with my vegetarian wife.

Their explanation for the mistake was that I'd ordered two prawns, and the surf and turf only came with one smaller prawn, which they, unfortunately, didn't have in stock. All he had to do was give me one prawn. After all, Nume was the to suggest that I eat the prawns and steak. He emphasized, "and steak!!!" I initially ordered fish. But, the ones he chose for me were way too large.

When I asked Nume if he had any smaller fish, because what he chose was too big for me to eat alone, and that my wife was vegetarian, he asked, "How about some tiger prawns? I said "Ah ok." Then, Nume said, "and steak???" I replied, "Surf and turf sounds good!" Even though I had just explained that my wife is vegetarian, Nume decided that I intended to order two meat filled meals. The posted chalk written sign read, "surf and turf 26 euros"????)

Then, when I asked what happened with the order, they explained that I'd ordered two meals because the prawns didn't come with boiled potatoes, which they had added to the plate. I hate boiled potatoes.

Actually, Nume asked me if I wanted boiled potatoes with my meal, to which I replied, "OK, and a few veggies as well, please, Obrigado!" Oddly, the waiter was told that I wanted everything on one plate. If two separate meals, then why tell Marcel, the waiter, one plate? Marcel brought me several plates. Everyone was confused!!!

This was a strange experience for me. Mainly because you were required to order your meat before entering the restaurant. It was weighed, then allegedly cooked especially for you and brought to your table. You actually pay for water soaked meat.

While on vacation in a foreign country, I felt completely taken advantage of!!! I simply wanted to enjoy the evening and have a fish dinner at a nice restaurant with my wife.

By 9:30 pm, there were still only a couple of people in the restaurant. I assume more victims came later. Tourists, PLEASE DO NOT GO HERE TO EAT!!! THEY PLAY GAMES AND TAKE YOUR HARD EARNED MONEY FOR SPORT!!

There are many very good, honest, caring people in this world. All are not robbers and who steal/take from people just for fun!!! I really like Portugal and have met some wonderful people here! But, Nume is a mean spirit!!! I gave Marcel a nice tip because the misunderstanding was not his fault. But, in my heart, I know they all knew what was going on. TAKE THEM FOR ALL YOU CAN GET!!! UPSELL EVERYTHING!!! GOOD...

DO NOT SUPPORT THIS PLACE! Don't be mesmerized by the location. There are numerous other, fairly priced restaurants, serving authentic Portuguese and non Portuguese food in the immediate area.

Real Portuguese people can't afford to eat at this place. It is not a fine dining establishment. The dessert is a joke. The restaurant is a Tourist Trap! Basically, they only serve fish with boiled vegetables ie...potatoes, carrots, broccoli and no salads.The vegetarian surprise they served my wife was a scrambled egg and boiled broccoli. They claim to serve filet, but actually serve sirloin at filet mignon prices.

The fishmonger requires you to purchase your meal/fish before even being seated. He will weigh it, but doesn't tell you the cost before you're seated. Make sure to ask what you're getting and the cost of it before, "Nume" the fishmonger sends you inside. Know that you can not determine if what you pick will actually be what you are served. The fish is undoubtedly frozen and not fresh as advertised! They make a huge profit selling you way overpriced wine filled with sulfides, and water logged fish, which of course weighs far less after being cooked.

If you ask them their name, they will give you a fake one so that they don't show up on the internet and are not personally held accountable for their misrepresentations. I found out that, "Nume" is not the fishmongers' name as I was told by the waiter who claimed his name was Marcel. This means the waiter was in on the rip-off.

Portuguese people eat far more than boiled potatoes and fish!!! WHAT A WASTE OF TIME...

Way to expensive for small bites we got. We shared a really big fish - they asked us at the entrance, that's where you chose fish you want to eat, and they measure it for you Turned out only 40% of that fish was edible even though fish was gigantic.

It was ordinary grilled fish, with 3 very small potatoes on the plate, no added value, no cream, no veggies, no appetizers, it was very basic meal Though Furnas restaurant looks fancy, our plates looked sadly empty.

Wine wasnt cheap but tasted like one of those cheapest white wines from gas station :( we asked for dessert 🍰 staff told us it's big plate so we should share that too, like we shared fish. Had to go to get cake afterwards in center! Dessert was nice but it was not meant for two people!

So one small piece of grilled fish, cheap but expensive wine, and a dessert costed us 80 eur.

In Ericeira one can get really nice food for half of that price including white sangria wine, coffees for two, water, coke, soup even ....!

Dissapointed. Fancy place, not so fancy food, very basic meal, and largely overpriced heavy fish that turned out to be cca 200 grams of grilled fish.

I'm not having fun writing negative review but people should be aware that this is so called tourist trap.

Avoid it if you appreciate good nicely designed bites. If you fancy the view and if you're not...