Ó Café — Restaurant in Porto

I ordered the smoked salmon sandwich, which comes with fries. The sandwich was very nice but the fries did not arrive. When I asked why I was told the front machine was broken. This was a substantial part of the meal and I said that it should be reduced in price because of the lack of fries, but they would not do this, so I paid for something I did not get My partner ordered the granny Smith fresh pressed apple juice - they used 2 apples that were not granny smiths - we saw them, and I'm not sure what they did to them but they served a very light brown insipid liquid with a disgusting 2 inch layer of dirty froth on top - it had no taste and was certainly not a fresh pressed granny Smith juice...

Experiência a não voltar a repetir... Funcionário, penso que o proprietário, bastante antipático, sem postura para atendimento ao público. Muito pouco atento as chamadas do cliente... Faz as viagens para as mesas e de regresso sempre a olhar para o chão, logo nada atento as necessidades do cliente. As duas colaboradoras, dentro do balcão a trocar comentários, para não dizer na conversa. Muito pouca oferta para almoçar ou lanchar. Apenas (meia dúzia) de bolos e não muito convidativos.. Não voltarei com...

Loosing customers due to weak service and trying to compensate the losses with price increase won't bring anything good... Got to care your customers, not...