Restaurante Japonês - MATUYA — Restaurant in Silves

Really sad... I use to come to the restaurant since a while because of the food, which is good to be honest.

However, yesterday I have been really disapointed concerning the team's behavior. We have asked for a sugar sauce that we use to have there, and the team strated to lie to us saying that the sauce does not exist in the restaurant... Sauce for which we would paye for it without problem.

But this is not the main problem... The team started to make laugh of us, and talking between them in their language for us not understanding. When I wanted to undertand the situation and talk to someone who could understand for what I was complaining, nobody has been able to show professionalism and compassion. They were all laughing !!! Can you imagine? Only when new guest where entering in the restaurant, they started to calm down... what hypocrites.

That's really really bad... the food can be good, but if the client is not feeling comfortable is a place,...

Im going to be completely honest...Im in love. I love sushi and the fact that its 15 euros for an all you can eat is amazing! The food was absolutely delicious and the service was quick and the staff are very nice. I've been to some sushi places in Lisbon & Portimao and I will admit this was much better then the rest. A wide range of choices to pick. I tried something new and out of the ordinary...sushi with banana and coconut...I am obsessed, I know for some it can seem weird but I love it, I am also obsessed with Chinese bread because of this restaurant. Anyways I absolutely recommend this sushi restaurant if you are near by. I have been in here 5...

4 of us paid 17.95€ each for all you can eat buffet, the food was horrible but I was not going to leave a review for that. They however served us tap water and charged us 6€ for two bottles of it. The worst part of it was the bill, they added on 7€ because we left some food, they called it the waste bill. This is bad, they charge you to eat in and take away if you leave some food, in other words charge you twice. They do not tell you that when you enter the restaurant.

4 de nós pagamos 17. 95 € cada um para o buffet à vontade, a comida era horrível, mas eu não ia deixar um comentário sobre isso. No entanto, eles nos serviram água da torneira e cobraram 6 € por duas garrafas. A pior parte foi a conta, acrescentaram 7 € porque deixamos comida, chamaram-lhe a conta do desperdício. Isso é ruim, eles cobram para você comer e levar se você deixar alguma comida, ou seja, cobram duas vezes. Eles não dizem isso quando você entra no restaurante.

私たち 4 人は、食べ放題のビュッフェにそれぞれ 17.95 ユーロを支払いました。食べ物はひどかったですが、それについてレビューを残すつもりはありませんでした。しかし、彼らは私たちに水道水を提供し、ボトル2本で6ユーロを請求しました。それの最悪の部分は請求書でした。私たちが食べ物を残したので、彼らは7ユーロを追加しました、彼らはそれを廃棄物請求書と呼びました。これは悪質です。食べ物を残した場合は、イートインと持ち帰りの料金が請求されます。つまり、二重請求されます。レストランに入るとそんなことは言われません。 Watashitachi 4-ri wa, tabehōdai no byuffe ni sorezore 17. 95 Yūro o shiharaimashita. Tabemono wa hidokattadesuga, sore ni tsuite rebyū o nokosu tsumori wa arimasendeshita. Shikashi, karera wa watashitachi ni suidō mizu o teikyō shi, botoru 2-pon de 6 yūro o seikyū shimashita. Sore no saiaku no bubun wa seikyū-shodeshita. Watashitachi ga tabemono o nokoshitanode, karera wa 7 yūro o tsuika shimashita, karera wa sore o haiki-mono seikyū-sho to yobimashita. Kore wa akushitsudesu. Tabemono o nokoshita baai wa, ītoin to mochikaeri no ryōkin ga seikyū sa remasu. Tsumari, nijūseikyū sa remasu. Resutoran ni hairu to son'na koto wa...