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Red Lobster

455 Gateway Dr, Brooklyn, NY 11239
4.0(3.2K)$$$$
Open until 11:00 PM
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Phone
(718) 964-2057
Website
redlobster.com
Open hoursSee all hours
Tue11 AM - 11 PMOpen

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Lisa MalcolmLisa Malcolm
Food was overall not worth it. I was thinking in my head that we should go somewhere else but my Grand Aunt wanted to go for her birthday. I came from out of state for the weekend for Mother’s Day and my grand Aunt’s bday and ordered the pappardelle and was surprised when I got the order because it looked like it had been heated twice. I’m not one that usually returns food but all I could taste as I continued eating was salt and just kept seeing the oil and eventually I could not ignore it. Usually I see this much oil when I reheat my pasta from the restaurant like a day after it was made because the butter/oil starts separating from the rue. It’s very normal when reheating pasta and something tells me they knew this. The food generally was not good overall and the waiters and bus people have SO MUCH attitude. The busboys came and dropped food off and based on restaurant operations I’ve experienced, I would think that they try to take some empty plates with them as they went back to the kitchen to keep the table light and not cumbersome. they just left everything and walked back with empty trays as the table was full of the starter & bread plates. I also raised my hand, the bus boy looked at me and walked off toward the kitchen. I nonetheless asked to see if they could give me something else instead of the pappardelle and they said I ate too much to return it. Personally, there wasn’t much more pasta that came with that meal. Irrespective, the fact that the meal was visibly a mess would have warranted them trying to do something to compromise instead of leaving me with the disastrous plate for me to take a photo of. I would recommend not getting the lobster pappardelle , or anything with asparagus or broccoli. My grand Aunt said it seemed like they didn’t even put them into pots for them to even cook for a few minutes and instead just ran them under hot water.The veggies are undercooked and everything else is cooked too much. The calamari was over salted. The stuffed mushrooms were good. The coconut shrimp was good. No one finished their meal. I’m in NYC every month at least 2 weekends and If this is a symbol of what New York service is coming to, I don’t want it. I know it’s Red lobster but I believe in a basic level of CUSTOMER SERVICE and APPRECIATION.
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Dan LANDan LAN
6-16-25 FOOD WAS ABSOLUTELY HORRIBLE TAKE OUT NOT COMING BACK HERE , FOOD WAS NOT COOKED FRESH…. TERRIBLE THE FDA NEEDS TO GO IN AND RAID THIS PLACE AM SO DISGUSTED BY THIS 57 $ wasted POOR QUALITY SHUT THIS PLACE DOWN NOW…CANT BE ROBBING PEOPLE FOR THE FOOD PAID FOR AND WAITED ON EXPECTING HOT FRESH FOOD VERY UPSET 4-19-25 KIM IS NOT ATTENTIVE IN GETTING THE ORDERS OUT IN A TIMELY MANNER, this place SUCKS I AM NOT COMING BACK TO THIS DISGUSTING PLACE FOR TAKEOUT, I WILL JUST DRIVE TO VALLEY STREAM THEY Don’t VALUE THEIR CUSTOMERS, THE INSIDE FELT LIKE a FURNACE As it WAS HOT AS HELL INSIDE THERE I WILL TAKE MY MONEY ELSEWHERE 12-24-24 hush PUPPIES WERE RAW ATE IT AND GOT SICK…. YESTERDAY TAKEOUT SERVICE SUCKED NO SAUCE WAS GIVEN On THE CRUNCH FRIED FLOUNDER SANDWICH FAMILY HAD TO EAT DRY SANDWICH TERRIBLE QUALITY IN FOOD THEY SHOULD SHUT Them DOWN AnD MAKE INTO SOMETHING ELSE 12-09-2024 around 1230 PM IT WASNT EVEN BUSY THEY GAVE ME STALE BISCUITS *** TAKEOUT BISCUITS ARE NEVER FRESH AND HERES THE HALF COOKED DOUBLE FRIES The WOMAN WORKING ThE TAKEOUT AREA IS VERY Rude AND HAS AN ATTITUDE SHE DOESNT LIKE HER JOB SHE SHOULD QUIT. NEVER PLEASANT RED LOBSTER DOESNt PUT OUT QUALITY FOOD ANYMORE AND HAS TURNED TO FAST FOOD PRACTICE ** Here’s my PICTUREs FROM DECEMBER 9th 2024 of my LUNCH ORDERED ** Very Upset the quality of food was given i bought almost 80 dollars worth of food and was only about 20 dollars worth. extremely disappointed and dissatisfied The portions are so small , and the shrimp was served on old lettuce
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Jonathan SJonathan S
Visited this location on Sunday. It was pretty busy and the wait time for seating was 50 minutes, but they were DEFINITELY understaffed. Our server (who I would mention by name if I kept the receipt) was very attentive and kind which is especially worth noting in this case as she mentioned that she had to work from open to close. As for the food, everything was good (about what you'd expect from a casual chain restaurant) and the pina colada was amazing. I do want to draw attention to the wagyu burger which I believe is a relatively new addition to Red Lobster's menu (added in 2021 if I'm not mistaken). I tried it for the first time on this visit and it was definitely a good burger, but I can't help but think it was no better than any other burger could be. Mine could have done with a bit more salt (which I added myself). The white cheddar doesn't exactly add a whole lot of flavor to the burger, but was a welcome addition to the mix nonetheless. Overall, I expected more from a Wagyu burger, but I can only assume that given the price, they're using American wagyu, which is not as flavorful as Japanese wagyu. Not going to delve further into the complexities of flavor though at a Red Lobster establishment of all places, but all I can say is that the burger was good, not great. With that being said, overall, the food and service was good. I don't think you can ask for much more than that. The restroom was also clean which is always something I look for when visiting a restaurant.
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Reviews of Red Lobster

4.0(3,226)
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1.0
34w

Good Afternoon,

I am writing this review to formally address the unacceptable and discriminatory experience my party encountered at your establishment. From the moment we arrived, the visit was plagued with poor service, lack of communication, and blatant disregard for inclusivity.

Our experience began with a phone reservation that, upon arrival, could not be found. Despite this, we were assured that our party of five would be seated within 25 to 30 minutes at most. As my brother uses a...

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avatar
1.0
24w

I’ve been here many times but today will be the last time I come back here. I visited red lobster around 8/9pm. Never in my life have I ever been denied a medium steak. I got a surf and turf and asked for a medium steak, the server I did not get her name told me that red lobster doesn’t do medium steaks. Have you ever heard of that before? She told me I have to get the steak medium rare or medium well. So I told her medium well. My fiancé gets his food , no joke 30 minutes before me, and I...

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avatar
1.0
25w

Food was overall not worth it. I was thinking in my head that we should go somewhere else but my Grand Aunt wanted to go for her birthday. I came from out of state for the weekend for Mother’s Day and my grand Aunt’s bday and ordered the pappardelle and was surprised when I got the order because it looked like it had been heated twice. I’m not one that usually returns food but all I could taste as I continued eating was salt and just kept seeing the oil and eventually I could not ignore...

   Read more
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