Where should i start ? My shawarma came fast but completely wrong as i ordered meat sharwarma and received chicken although i made my self very clear and repeated. It tasted like fish so still figuring that out. I asked for ketchup but was told it was over just to see people receiving ketchup seconds later. If the option is not available at least ask before swithing. Fries were good but at that point it cannot salvage the experience. A clear drop of prioritizing client experience and satisfaction since the opening.
AND THEY MADE ME WAIT...
Read moreUnpleasant service experience. During my visit, I asked for a specific brand of bottled water, but was given a different one. When I politely requested to return it, the server began arguing with me and insisted I had to take it. This happened while the supervisors (the Lebanese staff) were not present. Thankfully, another server stepped in and resolved the issue by taking it back, but the situation was uncomfortable and...
Read moreFalafels and Labneh were fine, but shawarma with fries inside was too salty and too dry. The atmosphere was intense, most of the tables broken and swinging, hot inside, noisy. The staff was ok. Did not try burgers or pizzas here, but do not...
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