Rosetto — Restaurant in City of Novi Sad

Jučerašnje iskustvo na doručku u Rosettu (30.03.) bilo je prilično neprijatno. Naručila sam sendvič sa šunkom, a kada sam čula da konobar za mnom ponavlja omlet, odmah sam ga ispravila. On je potvrdio porudžbinu i otišao.

Nakon 10-15 minuta stigao je doručak – ali umesto sendviča dobila sam omlet. Ljubazno sam rekla da nisam to naručila, na šta je konobar insistirao da jesam. Moj momak je potvrdio da sam jasno rekla "sendvič sa šunkom". Tada me je konobar upitao da li mi smeta što sam dobila omlet, što mi nikako nije odgovaralo, jer ne volim omlet (da sam dobila bilo koji drugi sendvic ne bi bio nikakav problem da ostane). Kada je uzeo tanjir, napravio je zvučan uzdah "AAAA", što nas je neprijatno iznenadilo, s obzirom da je u pitanju isklucivo njegov propust.

Nakon još 10-15 minuta stigao je sendvič, uz nevoljno "izvinite" i "prijatno". Cabata je bila potpuno hladna, kao da je tek izvađena iz frižidera, dok su sendviči na drugim stolovima izgledali sveže podgrejani. Pored lošeg iskustva sa uslugom, i kvalitet hrane samim tim bio je izuzetno razočaravajuć. Na kraju, prilikom plaćanja, konobar se nije ni zahvalio, niti nas je pozdravio.

Smatram da takvim ljudima nije mesto u ugostiteljstvu. U pitanju je stariji konobar, tamne kose.

S obzirom na to da smo do sada bili redovni gosti i na dorucku i veceri i uvek svima rado preporučivali Rosetto, ovakvo iskustvo nas je iskreno razočaralo. Verujem da više...

We ate here quite a few times. The restaurant has a pleasant atmosphere, the staff is friendly and helpful. A few days ago we had the grilled trout and it was amazing. Hot, well prepared, quite plenty on the plate. But today...I had the Firenze chicken. It was completely cold, the vegetables on the plate as well, and the sauce which was supposed to taste like parmesan, had absolutely no taste. I am truly disappointed and will rethink...

Service is too slow, just one waiter for 50 people. We were waiting to order drinks, then we waited to get menu, then we waited to order food, then waited to order more drinks and didn't get the chance to order desserts. Food is nice but the waiter was not cooperative. Obviously he was under stress for too much work. It used to be very good restaurant when it was smaller and service was perfect. Now it is much bigger with...