Jučerašnje iskustvo na doručku u Rosettu (30.03.) bilo je prilično neprijatno. Naručila sam sendvič sa šunkom, a kada sam čula da konobar za mnom ponavlja omlet, odmah sam ga ispravila. On je potvrdio porudžbinu i otišao.
Nakon 10-15 minuta stigao je doručak – ali umesto sendviča dobila sam omlet. Ljubazno sam rekla da nisam to naručila, na šta je konobar insistirao da jesam. Moj momak je potvrdio da sam jasno rekla "sendvič sa šunkom". Tada me je konobar upitao da li mi smeta što sam dobila omlet, što mi nikako nije odgovaralo, jer ne volim omlet (da sam dobila bilo koji drugi sendvic ne bi bio nikakav problem da ostane). Kada je uzeo tanjir, napravio je zvučan uzdah "AAAA", što nas je neprijatno iznenadilo, s obzirom da je u pitanju isklucivo njegov propust.
Nakon još 10-15 minuta stigao je sendvič, uz nevoljno "izvinite" i "prijatno". Cabata je bila potpuno hladna, kao da je tek izvađena iz frižidera, dok su sendviči na drugim stolovima izgledali sveže podgrejani. Pored lošeg iskustva sa uslugom, i kvalitet hrane samim tim bio je izuzetno razočaravajuć. Na kraju, prilikom plaćanja, konobar se nije ni zahvalio, niti nas je pozdravio.
Smatram da takvim ljudima nije mesto u ugostiteljstvu. U pitanju je stariji konobar, tamne kose.
S obzirom na to da smo do sada bili redovni gosti i na dorucku i veceri i uvek svima rado preporučivali Rosetto, ovakvo iskustvo nas je iskreno razočaralo. Verujem da više...
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