Mondieu — Restaurant in Bratislava

First, the venue itself. It's decorated nicely, with a mix of wickers chairs and a few sofas for larger groups. Truly classic café climate. It also includes a terrace on top of Nivy centre, which in nice weather really adds to the experience. Leon, the waiter who served us, spoke fluent English, and while it was not necessary (since my group included a few Slovaks) it is certainly good to be able to clearly communicate in the most international language. He was professional, and was able to provide recommendations, which turned out to work out great. He also was knowledgeable about allergens, which while might seem to be basic, I know from experience not in every establishment waiters know those information. For food and drinks themselves, we ordered a mix of drinks and cakes. With one coffee, one chocolate and three cheesecakes, including one gluten-free, I believe we gained a decent sample size of their offer. First, the chocolate: I took chocolate with bananas. It was a proper hot chocolate, not just a glorified cocoa. Thick and sweet, it was an exquisite simple dessert. My colleague took espresso with chocolate. Mind You, this is an opinion of someone who usually doesn't like coffee, but she did enjoy this mix. Given it was a real hot chocolate, it was still a sweet drink, despite the usual bitterness of coffee. As for cheesecakes, my colleagues had a mix of different one, and not a single person found anything to complain about. Lemon cheesecake was sour sweet, as it was supposed to be. Delicate, and the size was what one would expect for a dessert. Coconut cheesecake was taken by a foodie in our group, and while myself I would not enjoy this choice, he did. For each it's own, I am aware that coconut is a popular flavour and many people enjoy it. His recommendation does speak in favour for me. Last but not least, the fruit cheesecake, gluten-free, was sweet, and provided good balance between fruity flavours. The only issue I would find was few gluten- and lactose- free options. Now, as for offer besides what we had a chance to taste. Mondieu offers wide variety of all-day breakfast, including pancakes, croissants and various egg based meals. Choice of drinks, especially coffee, lets me believe that everyone could find something for themselves. The place also offers some light alcoholic drinks, which make it a good choice for late...

I love Mondieu concept. I’m quite often to one at Laurinska. Excellent food, excellent service, nice and very friendly staff. That is why I decided today morning to visit Mondieu in Nivy shopping centre for a business breakfast. Please don’t go there! Simply staff is awful! I was there 8.50am and with understanding they open only at 9, I kindly asked if she wouldn’t mind if I sit on one of their chairs OUTSIDE the restaurant. I needed to work on my laptop. And obviously won’t expect any service until 9. She sad very strictly: Yes, I do mind! Ok, I thought it’s morning and we have some ‘joking minute’.. so was slowly approaching the chair when she very arrogantly repeated she does mind! as they are having morning coffee and little chit-chat until they open. I was totally shocked and simply left.. only then I realised it’s good I didn’t tell her off as she wouldn’t mind it anyway.. simply she shall not be doing this kind of job. They are plenty where she doesn’t need to talk to people or event work with them. Awful, disrespectful to the profession and personally I feel very sad for her. Such a frustration from the job that other people love and in the morning.. too much for potential coincidence. So instead we went to Cafesta on the ground floor. Excellent Italian style cafeteria with perfect breakfast menu and perfectly blended coffee.. nice and professional staff came as an obvious thing. No compare to my...

Let me preface my review by saying that Mondieu has great food and drinks and their staff is always great. Sadly, that is not the case in the Nivy branch. The food is not good, we've even found a whole bundle of human hair in our food. The inverse cold cappuccinos taste like milk, it seems the staff cant consistently follow recipes. The staff is also downright awful, they are constantly sitting down in groups with their phones out. They serve and immediately go back, they also use the café as their hangout area as they constantly have their friends over and they just "chill." Their kitchen is another issue, the cook is always out for 30 minute smoke breaks, one time he left at 7:00pm came back at 7:30pm and then said kitchen was closing. Also as some of the reviews mention the hygiene can be an issue with hair in the food, staircase on top of kitchen preparation area and staff eating in the food preparation area. The saddest thing is that the management of the brand in Slovakia probably has not bothered to check how these people work and they bring shame to an otherwise great brand. I hope they get their act together because as it is now I won't be visiting...