Roman's Pizza Bellville — Restaurant in Bellville

Was sitting waiting for a pick-up order last night, when I got there from a a phone call to seven (18:50) when I got there 19:22 i had to place an order for being a kind person Complied not just Paid but placed an order for the pick up!

I checked and remembered my order "301", I didn't need too double check that order number!

After some time (19:50)and a staff member kept on shouting 303, I've noticed the stack of boxes being put but no word of order "301"being announced? After a couple of pick ups and a few deliveries made I stood closer and ask for mine, and one other staff member scolded me out for what she went wrong behind the counter,?? Why ? What happened to the policy in that Roman's Pizza 'Bellville' - (just by the way there's nothing wrong with my ears.)

Getting back home I've noticed that two of the pizza's the slices were oddly and weridly cut as if they were made smaller!!? Why? Plus to top it off, right in the center infusioned between slices and spread under the pizza was two long strands of "Fake/ hair extensions". What a disgusting experience,and silly example of a inhumane exercise from start. I'm the guy with the white top on and I've treated the staff better than I was, so far as I know apartheid was...

Ordered online at 18:31, at 20:00 no calls, no notifications, no updates on the order, NOTHING, was received. I phoned the branch and a friendly lady answered saying the order has left. 2mins later she phoned again saying it has been delivered and paid for.

To my surprise waiting for said pizza, the driver said oh no, he was at a complex and hooted and called a number but did not receive any answer and left. So he did not deliver anything. Turned out he called someone else and not me, also we don't even live at a complex. He then went back to the branch. I asked whether I'd be getting new pizzas as I'm not going to pay for the old ones, and she said yes, it will take 10 minutes : uh, so why did I have to wait 1h30m for the order?

Again to my disappointment, the pizzas received was sticky and chewy, so the old pizza's was just pushed through the ovens again. VERY DISAPPOINTED ROMANS

Why can't you have a tracking system like literally all other take aways, then this could have been avoided.

I shall no longer order from you and I will support those who want...

Afternoon, Today I came to your shop to buy some Lunch for the kids as we're were waiting for the doctor to open . The store was not busy , Then the cashier in the middle called Neeeext we went this lady did not greet ,she just looked at me until I said what my order was ,then started to prepare the speed point gave it to me ,She never confirmed the order ,or upselled ,or ask Cash or card Her Body language was telling me get done you taking my time .Then I told her but am not yet done am still to order more She looked at me Took back the speed point machine Then I told her my extra order . Sacustically she ask anything else . I told her no . The attitude is wrong People .Why are you in the industry when you don't want to be there . I spent R143.50

Such staff are better of at the back . Front line we need pple . As a client I don't think I will come back there Mary Nyamkonda you have spoiled my day . Please have Hospitality ,The Trade you in ,you need to accommodate clients in a very professional way . Yor service...