KAUAI Virgin Active Greenacres — Restaurant in Eastern Cape

The service at this branch keeps declining. There was one instance out of many where it was regular. Other times, it's terrible. Today an employee got upset at me for a wicode issue and "I must be sure what I want because she can't void." 1.The code didn't work on a new item. She could void the order and ended up doing it, even if it was reluctantly so. The code worked on a different item.

When my replacement drink came (which she just put down in front of me and left without saying a word), it was the wrong consistency. I didn't even bother asking...

People here have such a bad attitude. I was waiting for my shake a while and (with a lot of attitude) they say they did call me. I did not hear them call any order. What they also did is put the shake in the freezer. It tasted very watery.

This was the second bad encounter. The first one was we asked for a little more honey in our tea and they (with a bucket of attitude) said we must pay for it. We have asked for honey at other Kauais and with professionalism they gave us a little bit more.

Please hire better people. This Kauai is actually a nice...

Good day I must say your location in greenacers is not well planned its based in a Virgin active and unless you are a vigin active members you are not allowed to enter the section of kauai which makes ordering and paying complicated and you don't feel welcomed or you need to order on uber eats which has their addition charges it's sad as I love kauai but this totally puts me off from wanting to buy and support this branch I end up having to stand by the booms and it makes your customers...