Debonairs Pizza — Restaurant in Gauteng

will advice NOBODY to buy a pizza from Debonairs pizza in GEZINA Pretoria.!!!!! I ordered 0n 31 January 2025 at 8:01 pm a large meaty pizza with extra cheese.The pizza was delivered only at 9:25.... nearly 1.5 hours later. It was cold and it was so dry that it was tasteless and not nice at all. Try to take it back on 1 February 2025 and speak to a William who claim he was the manager. Not only was he RUDE but also have an attitude about my complaint. I paid R209- for a uneatable and dry, tasteless pizza and he refuse to refund me for it. And to wait 1 hour and 25 minutes for a pizza is totally unacceptable!!! Needless to say, this was the most terrible service i received from him!!! Will never ever buy a pizza from any Debonairs ever...

This Debonairs Gezina my goodness "I give up!" don't even know why I'm surprised, its not the first bad experience I've had with them, they don't give you what you paid for. Ordered a crammed crust pizza, was dissappointed to find that it was crammed with chicken cheese vienna's (alot like eskort brand) and not the cheese griller as promised/ advertised. If they don't know its the "snap and unique savoury taste" of the cheese griller that makes that crammed crust pizza a hot sell. The flavour was not the only give away, the crammed crust only has one fold where the cheese griller meets in the dough but this pizza had a couple of folds between the vienna's.

Won't be ordering from this particular franchise or...

Ordered 15H30 on 23rd of November 2024 online at Debonairs Gezina, it took 2 hours for the food to be delivered to be exact 17h28 . The app didn't give the location of the driver and driver asked me few times to Whatsapp him the location and told me several times he is on his way but couldn't give me an exact location, he claimed he didn't know where he was. I phone customer services and also the store but no one could help me or phone me back, the lady at the shop even put the phone down in my ear. We received the food ice cold as well. Very unhappy with the service and food aswell. Truly feels like it was a waste of money. Would never buy from debonairs again or...