Del Forno Sunward Park — Restaurant in Gauteng

As a regular patron of this establishment I was there within the week and saw new waiters. I searched for my favorite waiter Nelson and he wasn't there. I have been served also by Ethan when Nelson is not at work so I looked for Ethan and he wasn't at work too. I thought they were off and I decided to come back on a friday just to be sure and on getting there I saw same new faces and Nelson was not there so I asked and was told he no longer work there and I also asked for Ethan and was told he also no longer work there. I was sad and asked what happened and i was told they quitted. This raised concern for me because if all is well and they were happy the shop wouldn't lose two amazing waiters just like that. I stopped going to the Reef because I and my family gets the most amazing service with all smiles from Nelson and my son has grown very fond of him. Honestly I will no longer come here because I don't feel this is home anymore!!! Guess I will have to go back to the reef because I love Del Forno. I call on the head office of Delforno to enquire what happened for the shop to lose two good waiters because I know something unfair is going on. We come for good food and most expecially service and when we see new faces it makes us ask questions because personally I like to be served by people I know hence I know when Nelson is not at work Ethan will serve me good. You lose customers just by them seeing new faces!!!. If a new owner takes over a business and phenomenal staffs leave after some time it means something is definitely...

09.09.2018 Firstly let me say why i am giving them such a high rating - their service. From arrival to the time we left, every single staff member was friendly, welcoming and so helpful on a freezing cold morning and our waitress Precious was a super star. As for food i think we were too adventurous or rather the menu is, and our food took quite a while to arrive. In theory the combos sounds fabulous, but taste wise it isnt.

I tried the New and Improved Americano Breakfast. Sadly i think not. Triple decker flapjacks with scrambled eggs, bacon, sauteed mushrooms, cheddar cheese covered with maple syrup. I'm not sure if a fried egg would do it better justice, the mushrooms tasted like canned mushrooms and the cheddar went hard so i literally lifted it off and put aside. I would have rather just had the flapjacks with bacon and maple syrup and maybe feta cheese?

My friend had the Breakfast pizza which looked really good. My mom had the usual breakfast stuff, simple yet effective. Bacon, Eggs, Toast, Tomato and Chips. My sister tried the Salmon Stacker. Again this stacker thing isnt working.

They do however make a mean Cappucino with the Perfect amount of fresh cream. The menu has great variety. It's the first time I've ever ordered breakfast, i usually get lunch from their branches (pizzas or prego rolls) but will try another brekkie option sometime in the near...

This restaurant won't see me again! Our order was simple! 200g rump steak medium rare, no basting, spinach for me and rice for my husband. We couldn't order crumbled mushrooms or 300g rump steak from the menu, since they didn't have stock. Thus, poor stock keeping. We waited over half an hour for our food and when it arrived it was already cold. Thus poor time management skills. The manager offered to warm up our food and to add some rump steak, since it was a very small portion and didn't add up to 200g. We were already experiencing bad service and decided to rather cancel our order. The waitress informed management that we were canceling our order, the waitress came back and said that management is already busy with the food, yet again we said to the waitress to cancel the order. Next thing the manager and our waitress comes out and offers our plates of food, where the steak had basting on it now, after we told them to cancel it. It was as if management was trying to force it on us! When they finally accepted that we're not going to take the food there was definitely an attitude towards us from the manager, she didn't say anything, she didn't have to, her whole body language showed it. Thus, management skills are lacking!

In a time like this, with a pandemic going on. Service and food should be tops, not a disappointment.

I feel for stressed for this owner of Del Forno since there's a lot of competition...