Mimmos (Centurion) — Restaurant in Gauteng

Dear Mimos Restaurant,

I hope this message finds you well, although my recent experience at your establishment certainly did not leave me feeling the same. I felt compelled to share my frustration regarding my visit, as it fell far below the expectations set by your reputation.

I ordered eight wings, and what arrived was utterly disappointing. They were burnt and unappetizing, and to add insult to injury, one of the pieces was not even a wing but rather a poorly marinated piece of chicken. It was a far cry from the flavorful dish I had anticipated.

To make matters worse, I also tried the pulled pork pizza, and it was equally terrible. The flavors were flat, and the pork was dry, making it a struggle to enjoy any part of the meal.

Additionally, the service was lacking. My waitress did not check on us once during our meal, leaving us feeling ignored and unvalued as customers. The order took longer than expected, and when it finally arrived, it was not worth the wait.

I genuinely hope that my experience was an isolated incident, but it has certainly deterred me from returning. I believe in giving feedback to help businesses improve, and I hope you take this to heart.

Thank you for your attention to...

This was my very first time at this Mimmos, and I don't see myself returning. A man, who is seemingly the manager, approached me, talking to me like there is something odd about me, while I am busy paying for my take away order! From the tone of voice to his apprehensive posture, I could tell that he saw me, and he saw a suspect of something. Even when I told him I am paying for my order, his response to me to "move to the other side" of the counter was with such disdain. I decided not to return to this particular franchise. Whatever this man's name is, who seems to be the manager, must just forget about being in the hospitality business, and maybe consider something like security where he can be rude to people without shame.

A stark contrast to this man is the lady who was assisting me. From how she took my order to how she handled my payment and handing me my order - that is fantastic service, with a smile for that matter. She salvaged the experience, even how she tried to make me feel comfortable seeing how I was treated, hence the star. If I was rating her only, she would...

We always choose Mimmos Centurion as our favourite place to go for lunches and dinner. The establishment is so child friendly, and that is part of the reason we always go. Our kids love it!

We always have an amazing dining experience. We have been going for years. The atmosphere and staff are warm and welcoming, perfect for our family gathering. The service is top-notch! Our server and Manager Louis is always attentive, friendly, and makes sure we have everything we need.

The food is incredible! We can order a variety of dishes, and everything is delicious. The portions are generous, and the prices are very reasonable.

The kids' menu has plenty of options, and they love their meals. The restaurant is clean and well-maintained.

A special thank you to Louis.. you are a great manager. And always make us feel welcome. You are so hands-on with the warmest personality!

The...