I went yesterday afternoon to RocoMamas Southgate to try a different burger, get wings and dessert. When I arrived at the entrance servers had gathered there & no one offered to help so I went straight to the desk where there are cashiers who give out those ordering menus. I greeted & the young lady just looked at me, put the menu on the table & looked at the other young lady next to me. That young lady then asked me what I wanted. I asked her about a menu item and she responded in a way that showed that she was judging my appearance or bored. So I said ok and left. I was soooooo disappointed at the service because the other times I've been there several times the severs were helpful, friendly and I got food I enjoyed! What a...
Read moreRocomamas will always be in the top 3 of where to have a quick bite. Southgate's branch has extremely well service with really friendly staff and is always happy to assist. The food, compared to other branches, can improve. With the triple threat meal, Southgate only offers the beef burger. I've been to 3 other branches that offer beef, southern fried, chicken, and vegetarian burgers as part of the options. Sadly, the waffles here are a bit too hard as well. With regard to the atmosphere, depending on the time of dining, it can be quiet and relaxing. However, when the peak lunch/dinner hour starts, it becomes noisy with the...
Read moreWe had a beautiful time at Rocccomamas Southgate. It was my son’s suggestion to celebrate his top learner achievement at school. It was a pleasant experience indeed. The atmosphere is amazing, the food is great, the music is lovely, the restaurant is clean and comfortable and our waiter ‘China’ she’s a ‘Rockstar’, she was so friendly and provided us with great service. Her recommendation to try the special was great. The over all staff is great, young, fresh and dynamic, they are also quick on their feet. We did not wait long with our order and everything was perfect. We enjoyed the overall experience and will definitely...
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