Stud. The Burger Shop - Bryanston — Restaurant in Gauteng

Dear Management Team of STUD Burgers and Couchman Crossing.

I am writing to address a concerning issue that I encountered during my recent visit to your esteemed establishment and the accompanying mall premises. As a loyal customer who values cleanliness and hygiene, I am deeply troubled by the absence of adequate handwashing facilities and essential supplies, specifically soap, at both STUD Burgers and the restroom facilities within Couchman Crossing Mall.

Firstly, upon visiting STUD Burgers, I was dismayed to discover the lack of accessible handwashing facilities for customers. The absence of proper handwashing stations not only compromises the overall dining experience but also poses a significant risk to public health. Proper hand hygiene is essential in preventing the spread of harmful pathogens, particularly in foodservice environments.

Furthermore, the dismissive attitude displayed by your staff when I raised concerns about the lack of handwashing facilities only exacerbated the issue. It is imperative that such matters are addressed with the seriousness they deserve, rather than being brushed aside.

Additionally, my visit to the restroom facilities within Couchman Crossing Mall revealed another alarming oversight: the absence of soap. Basic hygiene supplies such as soap are essential in maintaining cleanliness and preventing the transmission of infections. The lack of soap in the restroom facilities raises serious concerns about the mall's commitment to upholding hygiene standards.

As a concerned patron, I urge you to take immediate action to rectify these issues. Installing proper handwashing facilities and ensuring the availability of essential supplies, including soap, are crucial steps in promoting a safe and hygienic environment for patrons. Furthermore, addressing the dismissive attitude of staff members towards customer concerns is essential in fostering a culture of accountability and customer satisfaction.

I implore you to prioritize these matters and implement the necessary corrective measures without delay. Your swift action in addressing these issues will not only demonstrate your commitment to customer satisfaction and public health but also restore confidence in your establishments.

Thank you for your attention to this urgent matter. I look forward to seeing tangible improvements in the near...

Was just a random pop over after ordered freezo coffee next door....

Vegan burgers are not always available. Hence, thought let's give it a try...

Sadly, the lady front of counter got the order wrong twice (just didn't listen) Bug Daddy (bug daddy) D sure did make up for that.... How a smile and friendliness can change many things!!!

Most probably one of the BEST vegan burgers I have eaten, that's for sure ...

Sorry, I couldn't share a pic of my burger. When I arrived between myself and 10 year old, we had to trial and test the same...

But giving credit to package, which is awesome.... and presentation..

Will have to pop over again to share a picture of my burger..

Just some small things...

In air bad sewerage smell at seating area.... And your onions 🌰 because they are cut and prepared beforehand they lose their taste and get that "stale" lack of taste of an onion...

It is those small things that make the difference...

But I sure will be back to enjoy another hybrid vegan burger 🍔 and will share a picture this time...

Well done! Keep it...

If you're craving a truly exceptional burger experience, Stud Burger in Bryanston is a must-visit. This spot goes beyond the basics with a menu that's crafted to satisfy every type of burger lover. The flavors are bold, the ingredients are fresh, and the quality is unmatched. Their patties are juicy and perfectly seasoned, complemented by toppings that are both inventive and classic.

The atmosphere is relaxed yet trendy, making it a great place to enjoy a casual meal with friends or even for a quick, satisfying bite on your own. The service is warm and attentive, adding to the overall positive vibe. And if you're a fan of options, their sides and milkshakes are just as impressive, rounding out the meal beautifully.

For anyone in Bryanston or the surrounding area, Stud Burger is the ultimate burger destination—highly recommended for its taste, quality, and...