KAUAI Virgin Active Ballito — Restaurant in KwaDukuza Local Municipality

Sadly, not even a star is deserved here. Well, I never got to the counter, so this could not be an accurate review. The 2 rude virgin active reception counter clerks said it all....No greeting, no explanation just screams at me as I walk through an opened access gate and tells me to use the Kauai at Lifestyle. Understandably, there is a process as I had purchased here a few months before... so what has changed. Maybe put up signage so outsiders will not support you!!! @virginactive, have you considered that a passing customer could...

Virgin active provides complementary rewards on a weekly basis which can be redeemed at Kauai in the gym. Unfortunately I am not very happy with the flavours as they are don't remain consistent. Adding to that, I weekly redeem my reward before going to the change room to collect the reward on the way out. For the last few weeks I still had to wait for the reward to be made before I exit the gym, even though I had redeemed the reward about 40 min prior...

Shows closes at 20:30 Standing at the counter at 19:48... both staff busy at the back...saw me and continued to go about... eventually both comes out from the back room still not interested, I had to ask if their are closed. After a great pause and time stood still 'yes'...till still shows last purchase so they didn't cash up or close the till all the machines where still on ....oh well took my business to...