Steers Chatsworth Plaza — Restaurant in KwaZulu-Natal

I came in at 9pm to order as I finished work late. I placed an order for 5 meals and the staff were busy packing things away and doing stocktake.

After hearing my order the cashier Slindile started speaking to the guy doing stocktake in Zulu, insulting and passing remarks thinking that I do not understand the language. She said that I’m so irritating for coming at this time to buy food. We have a life and we want to go home but this thing is coming to order. There was other things said but they were speaking in confidence.

This is pathetic and racist to say the least. I could have retaliated but guess what I would have been the racist or better yet something would have been done to my food.

After today I will never buy from this store. I own a retail store as well and customer customer service is the most important aspect to ensure the business thrives but by employing uneducated, uncouth, and entitled people will run the business to the ground.

Very very...

On the 16th of June, my friend and her husband visited this establishment. Unfortunately, my friend left her phone on the table. Upon realizing her phone was not in her possession, she immediately returned to retrieve it. However, the table had already been cleared and the phone was nowhere to be found. The staff claimed to have no knowledge of the missing phone and were unable to provide any assistance. Furthermore, the security cameras were not functioning, leaving her with no means of verifying what had happened. I am extremely disappointed with the lack of concern and assistance provided by the staff at this establishment. It appears that customer satisfaction is not a priority at Steers Chatsworth Branch. I would strongly advise against patronizing this...

My wife and I visited this steers this past Friday the 16th of June we where the only 2 customers in at the time after eating we left as soon as we got to the car she realised she had left her phone behind at the table within minutes we got back inside and the phone was turned off and table was cleaned .we asked for video footage which was denied they asked for police then when we did come with police they said they cameras are not working . The owner then contacted me and asked if my wife can go for a lie detector test this was ridiculous because he's cameras wasn't working. Where's the customer care here? The worst steers ever please guys stay away I will b doing a tik tok and other types of social media awareness for people to b aware of the...