I recently visited Burger King at Mall of the North in Polokwane, and I decided to order a classic beef burger meal. The restaurant is conveniently located inside the mall, making it an easy stop whether you’re out shopping or just looking for a quick bite. The space was clean and comfortable, with enough seating to sit down and enjoy my meal without feeling rushed. I also appreciated that this branch is Halaal-certified, which adds peace of mind for customers who prefer or require that option.
My beef burger was freshly prepared, juicy, and had that signature flame-grilled flavour Burger King is known for. The bun was soft, the lettuce and tomato were fresh, and the overall taste was satisfying. The fries were hot and crispy, perfectly salted, and paired well with the meal. Everything was served warm, which made a good impression. The menu itself offers a wide variety, from classic Whoppers to plant-based alternatives, and the prices are fair for the quality and portion size.
The service was friendly and professional — the staff greeted me politely and took my order efficiently. My meal took around ten minutes to arrive, which was reasonable. However, I noticed that during busy periods, especially around lunch or dinner time, the queue can get a bit long, and some customers waiting for takeaways seemed slightly frustrated. Still, the team handled the rush with a good attitude.
Overall, my experience at Burger King Mall of the North was positive. The restaurant maintains a clean, welcoming atmosphere, and the food quality lived up to expectations. My beef burger was delicious, the service was pleasant, and I left feeling satisfied. I’d definitely recommend it for anyone looking for a reliable, tasty fast-food meal in Polokwane, just try to visit outside of peak hours for a...
Read moreWhat’s the purpose of going to the store just to wait almost 45mins to get your takeaway and for it to be cold and stale and flat cold drinks??? Being blatantly ignored when you query your order Mind you little Miss Kgoagelo with the attitude please do not work at front if you cannot communicate with customers furthermore next time put up disclaimers on all over your store stating you first serve uber eats and Mr D orders before even attending to your customers in store waiting and waiting and your staff still instructing that they will first serve delivery first. Pathetic customer service! We work hard for our money the least we can get is customer service Order 310...
Read moreIce cream machine has been "broken" for months. How much longer do you reckon it can take a profitable franchise to repair this problem? Or could it possibly be incompetent management that hasn't done anything about it? I'll tell you this much though, it's standing upright and it has electricity. If there were to be a software issue or an element or a cooling/gas issue. Can it again take months and months? Even McDonald's that use to have this issue can fix it up in a week. Months? This is beyond comprehension. Taylor ice-cream machines are the most popular machines in the world. Parts are freely available....
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