Ragù — Restaurant in Agaete

much as I prefer to give the benefit of the doubt, this experience left no room for that. From the moment we sat down, the service was poor. We were seated on the side facing the water, which apparently meant longer waits and having to chase down waiters multiple times. When we tried to order drinks and food together, the waiter informed us he didn’t take food orders and would send a colleague. We waited over 15 minutes, and only managed to place our order by flagging down a server who was attending the table next to us.

We ordered the catch of the day (grilled), a tomato salad with grated cheese, and grilled squid. About 20 minutes later, the grilled squid arrived—except it was fried. When we pointed out the mistake, the waiter argued that grilling wasn't an option, even though the menu clearly stated otherwise. He then tried to convince us to eat the fried squid, claiming it was "very good," but we refused. Visibly upset, he took it back. Ten minutes later, another waiter brought us the wrong appetizer—goat cheese with fig instead of the tomato salad. We were hungry, so we ate it, but it was nothing special.

When the main course arrived, the catch of the day was so salty I couldn’t finish it, and shortly after, the grilled squid that was supposedly “not possible” magically appeared.

The bill came, and they attempted to charge us for both the grilled and fried squid, plus an unexplained charge called “on the back” for €4.60, which wasn’t mentioned on the menu. When I asked about it, the server’s explanation was unclear, and at that point, we just wanted to leave. The entire experience took over two hours, and after paying €66.51, we left feeling very disappointed. They did remove the extra squid charge after we pointed it out, reducing the bill from €82.51, but overall, it was overpriced food with mediocre service and disappointing quality.

TL;DR:

Slow service with unfriendly staff. They overcharge for grilled items with a hidden “open back service” fee of €4.60. Multiple order mistakes, followed by attempts to charge for them. They even charge €0.50 for a...

I highly recommend this restaurant. The positive reviews drew us to it on an early Saturday evening, and our experience was exceptional. Attentive service and the food was absolutely delicious. We couldn't believe the size portions either. The food was fresh and the flavours mouth watering. We ordered the tomato and mozzarella with mackerel - highly recommend, garlic bread - perfect, and the mixed seafood platter with grilled vegetables and wrinkled potatoes. The range of fish on the dish was excellent and the portions huge. My favourite was the tuna , which on my next visit I will look to order a main dish of. We couldn't finish everything off as there was so much food, although we tried our best! I saw someone eating an apple crumble and I wished that I wasn't so full up- next time!!! I will definitely be back when I visit to Agaete again. I highly...

The food seems fresh but just ok in taste and preparation method. As we came there were three tables empty with „reserved“ sign. We asked if there is a free table they told us there is one but that guests are coming in one hour and that the food takes 20-25 minutes to be prepared. We decided to take our chance because we were not planing to stay long anyway. We quickly decided what we want to order but finally waited 30 min for the waiter to take our order after we already wanted to leave. I understand that they were busy, but as we wanted to order with some other waiter, they told us the other waiter will come and take our order. We didn’t really enjoy the place although the food was not that bad and the atmosphere nice. Maybe they shouldn’t take so many guests if they are not able...