Casa Navarro — Restaurant in Aranjuez

After reading the positive reviews, I decided to eat here. I took several seafood dishes. The result is great disappointment and severe heartburn. The freshness of the food is a big question. Patatas bravas was dry and corny. The signature Pulpo gallego was just a microwave-heated octopus bought at the nearest supermarket, even without the obligatory in this case potatoes. The deep-fried fish was only good for taking out as a doggy bag to feed the peacocks in the beautiful Jardín de la Isla. I just add 1 star for nice and...

Not only did we have to wait 40 minutes for them to take our drinks order, the food was really bad.

We ordered Judías, Provolone and Cachopo. I have never in my life had a worse Cachopo, it was like battered like they do fish and chips in the UK !!!!

And the worst part were the chips. The oil had been cooked in too much and it tasted awful.

I understand that they need to recover from the bad times we’ve experienced, but it’s better to have fewer tables and better quality then 20 tables, 1 waitress and...

(Español) Personal muy amable y sitio también muy agradable en una localización estupenda en Aranjuez. Sin embargo, no es nada razonable que pongan esos precios y añadan el 10% de servicio en terraza cuando tardan tantísimo en tomar las comandas y en traer los platos a las mesas. Mucha gente a nuestro alrededor se acababa levantando. Además, la comida es solo pasable; patatas fritas quemadas y muy aceitosas y fritos congelados de bolsa, al menos los que pedimos nosotros. Buscábamos un sitio familiar de raciones, y acabamos pagando lo que habría sido una comida en un restaurante de más calidad, aun teniendo en cuenta que es un sitio turístico. Espero que sirva mi reseña para que en lo venidero pongan más atención en el servicio al cliente si van a cobrar esos precios.

(English) Really lovely staff and also great venue in good location in Aranjuez. However, it's not reasonable to charge those prices adding 10% for terrace service if they take so long to take orders and bring the dishes to the tables. Lots of people around us ended up standing up and leaving. Besides, the food is only average; burnt out chips with too much oil and bagged frozen fried food, at least the one we ordered. We were searching for a family-friendly place with traditional dishes to share, but we ended up paying the same you would pay in a fancy restaurant, even if it's a touristic place. I hope my review is of use for the establishment to pay more attention to customer service if they wish to keep...