Granier | Comte d'Urgell — Restaurant in Barcelona

I had a caña con crema, but it was clearly very old, maybe made two days before. I went back and really politely asked the girl with glasses, who had served me before, to change it, as if it was clear it was not fresh. She started to talk to her colleague and they were basically avoiding to look at me, as if I wasn't even there. I had to repeat the issue three times, before she looked at me, super annoyed and denying that the stuff was old, as if I had any other reason to bother to go back to the shop but getting a decent product, for which I had paid. Then finally asked me, in a super rude way, huffing and rolling her eyes, what I wanted. I never write reviews, and especially bad ones, but I really don't understand the meaning of being so rude to a customer who approached the issue super calmly and kindly and just wanted to eat something that was not from two days before (what a...

I had an issue with the staff , when u go there u will find two sign one to ( Drink here) and to (Take away) so we want to dine and eat in the shop, asked the lady and she took us to section TAKE AWAY from there we order and she sent us to Drink here section .anyway the cashier was unfriendly she was yelling at us cuz we suppose to order in Drink here which was confuse and misu understood even way we kept telling her we don't speak Spanish she rise her hands and kept talking honstely unprofessional, from there we decide to cancel the order and leave. I'm not reviewing to keep u away from the shop, I feel any1 who wants to go there just be alert this could...

Very Disrespectful Service – Not Coming Back

I had a terrible experience at Granier | Comte d'Urgell. The staff was incredibly rude and unprofessional ( We asked for their names, and they said Carla and Amy (around 7:30 PM) — from the moment I walked in, I felt unwelcome. Instead of basic courtesy, I was met with attitude and a complete lack of respect. I don’t know how a place like this thinks it’s okay to treat customers this way. There are plenty of other cafes in the area that actually know how to treat people —...