H10 Casanova — Hotel in Barcelona

The reason I choose this hotel was that they had a functional spa. I check notification on the site and there was nothing saying its going to be shut, and more importantly that the hydrosuites were out of order! Very dissapointed since there were tones of hotel of which I could book with. So felt this was slightly deceitful to say the least. However, the staff were nice, especially Nelson thr guy that checked us in and his English language skills were brilliant and hygiene wise was immaculate, very impressed. We have had a "Merry Christmas mini chocolate" to wish us on Christmas eve and every day complimentary coffee for our nespresso machine in the room and a bottle of water. Also the roof terrace is only used to order food from the hotel which was rather annoying. The breakfast is in a basement room without any sun or windows and rather packed tables, so for the price of 19 euros I found it rather inappropriately priced and not a feature of a good four star hotel. The room was small, we could hardly pass through the furniture and the bed. Although I have to say the bed and pillows were really comfortable, sadly there were two beds connected which again wasn't ideal, since I asked for double room. The room was hot during the night and the air conditioning was making the atmosphere extremely dry, so not great. Perhaps choose the deluxe rooms that are located internally, which means you could open the windows and not have extreme noice. They are doing some works in the hotel therefore maybe in the future they will revamp. Check it out if you want to book the next months and make sure you ask if the spa facilities are fully working (they will though charge you high if they are e.g 48 euros per hour per person to use the steam room!). Last but not least room service in a four star hotel shouldn't be charged, at the end of the day this isn't a bed and breakfast right? . It's a hotel and I am paying a lot to stay in and to use the facilities, so I definately thought this wasn't a feature for a four star hotel. Hope this helps the hotel and the...

Absolutely brilliant hotel in the city centre of Barcelona.

When we arrived they offered us an upgraded room (at a cost of course) which we took, and it was well worth it. It was a superior room on the top floor. They even gave us a glass of prosecco for the upgrade!

The room was very modern, clean and comfortable, it was well laid out, but on the small side. We had a window which looked onto the street. The bed was a large queen and was very comfortable. The room came with a bath which was great also.

The air conditioning is fine, if not a little under powered but there is also an overhead fan which helps with the issue.

There is a coffee maker and complimentary water which was great.

The hotel itself is very modern and clean. The staff are also extremely helpful and kind and would greet you coming into the hotel.

We didn't get breakfast here, but there is a great restaurant across the street that does fantastic breakfasts if you don't fancy eating at the hotel

The only issue I had was with the hot water for the tap and shower. For some reason you have to leave the water running on hot for maybe 2 or 3 minutes, sometimes longer, before you get any hot water at all. And while doing this the tap is very loud because it pushes air through the pipes quickly and sputters water. Then when the hot water eventually comes on and you hop into the shower, it will get piping hot and then freezing cold randomly throughout. The hot water is also incredibly hot so be careful and never turn up the heat too high.

The rooftop bar is very nice and the cocktails are great and a reasonable price. The pool as everyone mentions is small but it's great just to sit in and relax in the Barcelona heat. You won't be practicing your back stroke unfortunately but it is very nice to cool off.

Other than that great hotel in a good location, just about a 10 minute walk from Placa De Catalunya, with different bus stops outside and a metro about 5...

A lovely hotel, staff were very helpful and welcoming and made sure that we had everything that we needed in order to enjoy our stay. It was very easy to communicate with reception when we needed fresh towels etc… Our room was very nice, we were on the 5th floor. I do think that there could be some improvements made in order for a more pleasant stay however we did enjoy our weeks stay. The bathroom was equipped with all the essentials, also many goodies like shower caps, shaving kit, dental kit, shoe shine kit and comb which was a very nice touch. The room has AC and a fan which was very convenient and easy to use, lots of lights a sockets, I did like how the door had a mirror behind it but there was no mirror on the dressing table which was inconvenient. The minibar had a good selection however when opened a misty smell came out so we did not feel comfortable using anything from there, the coffee machine was dirty we tried to rinse it out with boiling water but did not work (if you stay please check beforehand). Loved the balcony and double door panning very peaceful, the room could have done with a gown and slippers as it was hard floor. We had had to ask reception for the ironing board and when we allowed cleaner she took it so we had to ask for it again multiple times. Breakfast was nice with lot of variety to choose from, 8th floor was nice to sit down in the evening very relaxing, didn’t get a chance to use the pool as it was always busy. Tv was complicated to use. I would recommend this place and obviously hope that constructive feedback is taken and positive changes and made - might stay again? Thank you to all the staff who made our...