TU CACHAPA.COM Cachapas y arepas venezolanas en Sant Andreu — Restaurant in Barcelona

Disgraceful experience and I will never return!! Tried ordering from them on Glovo, had my order accepted more than an hour and a half before their listed closing time, waited more than 1 hour 40 minutes only to he then called by the restaurant directly asking if I was happy to wait longer or if I wanted to cancel. I made it very clear I wanted my food even if it was going through be even layer than it already was. He said ok and then hung up and one minute later my order had been cancelled by the restaurant. When I called them back I had a different employee answer and dismiss me entirely saying I ordered after they closed which I hadn't. They took my money wasted my time and then lied to me so late I couldn't order from anywhere else and went hungry last night. Disgraceful and the fact they asked me if I still wanted the food only to cancel anyway shows 1) they were more than happy to take my money without having any intention of honouring the order and 2) they were so lazy they prioritised going home quickly over completing the work they had already been paid for. Insulting on its own and when I then heard some of the horror stories from friends today about what they experienced in person I'm actually glad their food never arrived. I've heard of direct spitting into the food of customers they don't like who dint speak fluent Spanish. Embarrassing and racist. Very likely they cancelled my order after realising. My Spanish isn't great. As a black man I'm used to this kind of treatment in my home country I'm just shocked it happens...

My gf and I called in advance to order, as we live just a 2 min walk away. We were told it'd be ready in 10 min. Upon arrival, I was told that the food was almost ready. However, I could see that they hadn't even started preparing it yet. After waiting 20 more minutes I finally received the food. Never received a sorry or a single smile, the service couldn't care less about me. Delays can happen, but please just be honest and upfront with your customers, as I felt a lack of respect with this approach.

The food itself was mediocre at best. It lacked salt and flavour in general, it wasn't warm enough, the cheese was rubbery and the meat too chewy. Finally, the portion size was too small considering the 13.5 euro price tag for an essentially simple dish like a cachapa.

I don't understand my experience as all the other reviews seem unanimously positive, which adds to my disappointment. I'm afraid I...

Versión resumida: comida espectacular, casera y trato muy agradable.

Versión extendida: Buscando un lugar para comer por el barrio, descartando los sospechosos habituales, encontramos este local chiquitito, recogido, algo escondido y decidimos darle una oportunidad. Suerte que nos gusta experimentar, porque descubrimos un sitio que desde ya, se ha convertido en el referente de la comida latina para nosotros.

Como digo, el local no es muy grande, hoy en día cuenta con 3 mesas, aunque por suerte,fuera tienen más. Es sencillo, que no simple, es minimalista, pero tiene lo imprescindible. Es bonito, sin estridencias ni alardes. Lo mejor de todo, tremendamente limpio. Incluso los lavabos. Cuando ves un restaurante que cuida la limpieza, sabes que la cocina no va a ser una excepción. No llevábamos ni 5 minutos cuando el camarero se ofreció a ayudarnos. Se nos veía a la legua que no sabíamos lo que era una arepa, una cachapa, etc. Así que agradecimos la ayuda y raudo nos mostró imágenes de que era cada plato que le preguntábamos, describiéndonos los ingredientes de lo que nos enseñaba. Escogimos unos tequeños, unas tajadas con queso, cachapa con aguacate y carne mechada y una arepa con queso y carne mechada. Luegos nos trajó un surtido de salsas a cual más buena. Empezamos por las tajadas, que estaban perfectamente cocinadas y fuímos combinándolas con las salsas, que estaban deliciosas. Luego continuábamos con los tequeños, que los hacen caseros, cosa que dudamos en un principio por lo perfectos que eran, pero al probarlos, nos dimos cuenta que efectivamente lo eran. Entonces llegaron la cachapa y la arepa...y no sé decirte cuál estaba más rica. Recién hechas, caseras, nada de comida prefabricada calentada con un microondas. Comida espectacular, deliciosa, cocinada en su punto, hecha con cariño y esmero. Servida con amabilidad y predisposición. ¿Qué más se puede pedir? No puedo hablar de los postres, porque acabamos tan llenos que no cabía ni una migaja más en nuestras tripas.

No puedo más que recomendar este pequeño y agradable restaurante. Si quieres probar un pedacito de america latina, con excelso sabor y tremendo arte a partes iguales, sin duda acude a Tu Cachapa.com.

Por nuestra parte, volveremos sin duda. A ver si la próxima consigo...