Business model on parent exploitation This is one of those establishments that know their strengths and stay in business despite all indications of should-fail business. My comment is based on a few visits, the last one (the last of the few and THE last) being today. Generally, they have over-priced mediocre food (to be fair, the prices are likely “okay” for the area). What distinguishes them is their exceptionally bad service. I do not mean not being treated like kings and queens. You have to wait long to be attended and served because they are short staffed, and I do not mean to blame the workers for their likely annoying boss. I actually appreciate the workers’ honesty - they are unapologetically rude and they do not pretend otherwise. For example, I ordered something with jamon serrano in it (like half of the menu), that apparently they did not have at the moment (and she did not care to mention). The server visibly and hearbly huffed-puffed after I asked a couple seconds to change the order (we did not not send the server elsewhere, the server huffed upfront instantly, and received my new order within 30 seconds while she was taking other’s orders at our table). I guess they adopted their boss’ thinking that there is a playground right there and the parents will end up at their establishment regardless of how they are treated (I have to admit, the playground next to it is pretty convenient, but not to the extent that they assume). We were annoyed with the attitude but did not press it - service industry is a difficult industry, and everybody has bad days, right? We end up complaining to them later for yet another incident other than the huff-puff, and they could not care less. One of the staff dismissively asked the other to ignore the complaint rather than hearing it. In short, you can go to this business to observe how you can open a local cafe that offers neither good food nor reaonable pricing, yet stays open even though the customers are treated like they are a nuisance. A dream case for any establishment.