3 points from us: I would give one star for the silent treatment we endured. We were first ignored when we walked in, the owner or older woman had to prod the staff multiple times to acknowledge us. We were honestly spoken to like garbage; I spoke in Spanish, the only English word I said was the name of the item on the menu that was outside on the wall, and this girl acted like I cursed her. I would've translated the menu item, but didn't have any phone data.
They didn't offer us to wait for a table outside, they said ok, all we have is this table... here. We accepted, they sat us, gave us water, but then we were ignored for 10-20mins (as was everyone else who came in to pay and everyone was sort of annoyed and confused at the situation).
The comical thing about being ignored, though, is that they had to try HARD not to look at us, we were seated at a 2 person table directly in front of the bar/kitchen. Even worse, I'm not exaggerating when I say that every staffer who had to run food or drinks had to pass us, so there was more than ample opportunity to check on us as we sat there starving.
I'm on a special diet for medical reasons, so they were one of the only places in town that had food I could eat. But I couldn't keep waiting.
We finally decided to leave after a pretty ridiculous amount of time being ignored had passed, so left a bit of cash for the drinks and just left.
I believe the main issues here are that they're understaffed and also need AC inside. It was boiling in there. I dont know about building codes or the staffing situation, so feel for them there.
The extra stars are for the very sweet guy who ran after us, my husband had left his bag that we later came to learn had our passports in it. That guy is a star. Thank you!
All in all, a very contrasting situation, it's hard to give a 1 star after he saved us there, but I don't think I've ever been to another restaurant where they just really didn't...
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