Bar s'Hotel — Restaurant in Binissalem

We went here for breakfast with four friends, as the reviews looked quite good. When we entered, we told the waiter that we wanted to have breakfast, but since she didn’t speak English, we couldn’t communicate. Then, we were directed to a young woman working at the bar who spoke English. We told her that we wanted to order, and she said we could take a seat and that she would come to take our order.

After we sat down, the same woman who didn’t speak English came to our table again, so we kindly asked for the English-speaking lady. We made eye contact, and she came over. While we were giving our order, she said the other woman already understood us and that we could continue with her. However, since the other woman was only responding in Spanish, we weren’t sure if she really understood, so we asked for the English speaker’s help.

At that point, her tone suddenly became rude and unfriendly. She insisted that the other waitress understood us and that we should continue with her. When we said we weren’t sure about that, the atmosphere became tense. We then said, “If you don’t want to serve us, please just tell us.” In response, she took the menu from our hands and told us to leave. We were literally thrown out.

It was very upsetting to experience such unpleasant behavior on a morning when all we wanted was to enjoy a nice breakfast. Spanish people are usually so kind, warm, and friendly — that’s why we come here almost every year. Of course, we don’t generalize this incident to all Spanish people, but we wanted to share that the two waitresses working in this place were extremely rude and...

We came here for breakfast with four friends after seeing the good reviews. When we arrived, we told the waitress that we wanted breakfast, but since she didn’t speak English, communication was difficult. She then directed us to a young woman at the bar who did speak English. We explained that we’d like to order, and she told us to take a seat and that she would come over shortly.

After sitting down, the same waitress who didn’t speak English returned to our table. We politely asked for the English-speaking staff member, who came over. However, while we were ordering, she insisted that the other waitress already understood us and told us to continue with her. Because the other waitress only replied in Spanish, we weren’t confident she understood our order and asked for the English speaker’s assistance again.

At that point, her tone suddenly became rude and dismissive. She kept insisting we order through the other waitress. When we expressed our uncertainty, the atmosphere turned tense. We even said, “If you don’t want to serve us, please just let us know.” She then took the menus from our hands and told us to leave — we were literally thrown out.

It was a very upsetting experience, especially as all we wanted was a nice breakfast. Spanish people are usually warm, kind, and welcoming — one of the reasons we return here almost every year. Of course, we don’t generalize this incident to everyone, but the two waitresses at this restaurant were extremely rude and...

Trato denigrante por parte del dueño. Cuento mi experiencia: El día 22 de julio fiesta de la playa en binissalem salimos un grupo de 6 amigos todos mayores de 35 años a tomar una copa a la fiesta de la playa pero como había muchísima gente decidimos sentarnos en la terraza de este bar. Pasamos a pedir unas copas 6 copas por favor. Dos de ellas ron con Coca Cola. Los dos que bebíamos ron decidimos echar las dos copas en un vaso grande que teníamos de plástico. Cuando hicimos esto pase yo mientras mi compañero pagaba y le pedí al dueño si podría darme un par de hielos. De repente me mira con cara de asesino y gritándome me dice no no y no. Sin más yo me salgo y la cosa se queda ahí. Al rato volvemos a pedir otra vez unas copas. Yo la pido solo y pido un ron con Coca-Cola. Se me queda otra vez mirando y yo le digo oye disculpa si te ha molestado lo de antes. Y me mira otra vez y se pone a gritar me da igual me da igual delante de todo como si yo fuese un delincuente . Uno de mis amigos lo ve y le dice que se está pasando que no habíamos hecho nada. Y el tipo este se pone a gritar otra vez diciendo que había pasado a por una Coca-Cola para luego echarme los hielos fuera. Yo vuelvo hacia la barra al oír esto y le digo A su camarero le puedes decir lo que me acabas de servir???puesto que es su camarero le dice le puesto un ron con Coca-Cola y le digo yo al tipo este, has visto??? no hace falta ponerse como te estás poniendo en estas que casi subido en la barra se pone a gritarnos me la suda me la suda me la suda fuera fuera. En la vida me habrían tratado así en ningún sitio. Que de gracias este tipo por llamarlo de alguna forma que soy una persona con bastante más educación que el y bastante más respeto y no la quise liar. Pero desde luego se merece ........ Una vez fuera comentándolo alguien que había sentado por allí también nos contó que varias veces este individuo la ha liado con gente que no es de Binissalem incluso que no sean mallorquines por lo visto es un racista con la gente de fuera de Mallorca. Ojalá algún día le devuelvan todo esto que hace multiplicado por 10 es lo mínimo que se merece deseo que le vaya mal no peor y que tenga que cerrar o traspasar el local para que lo lleve alguien normal porque él desde luego no tiene ni idea de llevar un negocio de hostelería y supongo que de nada . Me hizo pasar un rato bastante malo una impotencia brutal y gracias a que mis amigos y yo decidimos calmarnos y no liarla porque no era necesario liarla por un...