Restaurante Pizzería El Balcon de ROMEO Y GIULIETTA made Italy Desde 2004 parking *PLZA MAYOR — Restaurant in Elda

EN/ The food was really tasty and fresh. The down side was the customer service. The chef/owner came to the table to take the order and make recommendations trying to oversell which was a bit overwhelming. There is a lot room for improvement with the decoration and layout of the restaurant that would make more justice to the good food and prices and a more pleasant experience. Quite a bit of ignorance from part of the owner who asked for an online review and asked my fiancé to leave it in a different language other than Spanish or English, assuming that she was from a different country and asking her to leave it on the language where she was from. A shame the lack of education in some places. SP/ La comida fue muy sabrosa y fresca. El lado negativo fue el servicio al cliente. El chef / propietario vino a la mesa para tomar el pedido y hacer recomendaciones intentando vendernos más de lo que necesitabamos, lo cual fue un poco abrumador. Hay mucho espacio para mejorar con la decoración y el diseño del restaurante que haría más justicia a la buena comida y los precios y una experiencia más agradable. Un poco de ignorancia por parte del propietario que nos solicitó que le dejáramos nuestra opinión online y que, disimuladamente, le pidió a mi prometida que la dejara en otro idioma que no fuese español o inglés, asumiendo que era de otro país y preguntándole que la dejara en el idioma de donde era ella. Es una pena que haya tanta incultura en...

Mouthwatering Italian food and definitely the best in the Elda-Petrer area. Pasta cooked perfectly al dente. Pizza crust soft and toppings generous. Mediterranean salad was massive and very yum. Our only regret was that we didn't save room for dessert! We'll be back though since it is so reasonably priced with large portion sizes. Cokes sold in glass bottles is a nice touch. Atmosphere was intimate and interior took me right back to Italia. Keep up the good work! The dish pictures is the salmon cream pasta.

UPDATE: visited again in April 2022 and they've still got it! Friendly service...

Do yourself a favor and eat here. The cook/owner is incredibly hospitable and the things that come out of his kitchen are absolutely delicious. I can honestly ramble on about all the things we tried when we were there, but the only useful thing I can say is that all of it was delicious and this place is my number one restaurant by far. If you get a chance try this place out, and I can guarantee this place'll be your number...