Disorganized, overpriced food for the quality and quantity. Norwegian price (costy) and Norwegian service (internationally known to be poor).
The waiter advised us to call and order 15-20 mins in advance. So we called to pre-order at 7:40 pm, arrived at 8 pm, and got our food at 9:10 pm. The food and service did not worth the 1.5-hour wait.
We waited a long time to be seated. Afterward, the 2-3 waiters EACH asked us the same questions (have you ordered, what did you order), showing us that they clearly didn't have things under control. During the wait, we saw the female owner shouting at her poor employees "things should be done faster! do this! do that!" Little did she know that it was her management and leadership skills that require some improvements.
The restaurant was clearly disorganized and I blamed that on the management. Shouting at your employees doesn't magically make things organized, not to mention it's a foul scene to see when you're dinning out.
We were quite disappointed by such experience as we have heard good words about them before.
Seems like other customers who left 1-2 stars review also experienced...
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