Restaurant Ranxo Bonança — Restaurant in Palma

A Disappointing End to Our Vacation - Avoid This Place!We visited this restaurant for our last night in Mallorca, lured by the glowing reviews on Google Maps. Unfortunately, our experience was anything but positive.Upon arrival, there was no one to greet us at the entrance. We waited for about 10 minutes before deciding to enter on our own, only to be ignored by a couple of waitstaff who made no effort to acknowledge us. We had to go to the bar to finally get someone's attention, which is not what you'd expect at a restaurant with such high ratings.Once seated, we ordered two beers, a starter, and two mains. My wife ordered the baby lamb chops, and I opted for a rib-eye steak, medium rare. The drinks arrived fairly quickly, but then we waited... and waited. After 30 minutes, the waiter who had taken our order returned to confirm our mains, which was baffling since our starter hadn't even arrived yet.After another 25 minutes, our mains were served, but the starter was completely forgotten. The waiter who brought our food wasn’t the one who took our order, and he left before we could mention the missing starter. Frustrated, we decided to let it go and focus on our mains, only to realize things were about to get worse.The side salad I had ordered with my steak never showed up, and my wife’s lamb chops were mostly bones with barely any meat on them. To make matters worse, both dishes were overwhelmingly salty, and my steak was rare instead of medium rare. We tried to get the attention of the waitstaff for 15 minutes, but it was as if we were invisible.Eventually, we managed to flag down a waiter, who apologized and offered us complimentary shots, but by then, we were too upset to care. Despite all the issues, our bill had no discount, so we just paid and left as quickly as possible.This was by far the most disappointing dining experience of our entire trip to Mallorca. I would strongly advise against visiting this restaurant. There are plenty of other places on the island that actually care about...

Been going there for years, it has always been giving a feeling of humble traditional Mallorcan food. But the service received last time has made my opinion go down quite a bit. It was a special occasion that was ruined a bit by the por service. From the booking to the delivery of the food the level of service has been disappointing. Having booked for a group of 20 I was expecting to have the starters arriving to the table quickly. Instead of having the easier asking or orders again. Even though we had pre ordered. The starters took an hour to deliver Ali oli and olives, another 20 minutes to deliver the bread to go with them. 20 minutes later The starters arrived. 30 minutes later The mains arrived, and 10 minutes later The chips arrived. In the meantime my wife had partof her main (roasted vegetables) arrive before all the starters and they went cold. The meat was tender and had good flavor, quite bloody for a medium rare steak., make sure you specify no blood. The chips were delicious. They miscalculated the desserts, and the waiter argued about the...

Unexpected ranch style restaurant with two large garden patios for seating.

My boyfriend and I didn’t have a reservation, they sat us very quickly. We were amongst all the locals, we were definitely the only tourists eating here.

We ordered the seafood paella, which was delicious, but I felt like we went wrong because everyone around us got the grilled meats. Also note, you need minimum 2 people to order the paella. We originally wanted to try both the paella and the meat, but the waiter suggested that’s too much food for 2 people to consume.

Service was ok, I can tell they were very busy. We finished the first pitcher of sangria, and waited to order the second round, but too much time had passed so we eventually just got the bill.

I would give this place 5 stars if the service was a bit better. Maybe because all around us were large groups, they didn’t pay that much attention to a couple...