Napoli Pizzeria — Restaurant in Santanyí

My visit to Napoli Pizzeria in Mallorca left me profoundly disappointed. The Iberian burger I ordered was shockingly bad, with incredibly dry and unpalatable meat. It was a dish that could be described as nothing short of a culinary crime. The only saving grace was the cheese and the somewhat passable fries, but they hardly compensated for the abysmal burger.

Adding to the frustration, the food took an excruciatingly long time to arrive at our table. Waiting for a whole hour for such mediocre dishes was simply unacceptable. A restaurant that cannot deliver its food in a timely manner raises serious questions about its competence and dedication to customer satisfaction.

The disappointments did not end with the burger, unfortunately. The other dishes ordered by my companions, particularly the pasta, were equally lackluster. The complete lack of flavor and unappetizing appearance made it clear that little effort had been put into their preparation. It was a sad display of culinary expertise that you wouldn't expect from a place that prides itself on Italian cuisine.

Among the dismal selection, the only dish that seemed to have some redeeming qualities was the homemade lasagne ordered by my father-in-law. Though not exceptional, it was a rare glimmer of hope in an otherwise dismal array of dishes.

On top of the unimpressive food, the service was merely passable. The staff did their best to attend to our needs, but it was evident that they were working in an environment that was struggling to uphold its standards. And who could blame them? Serving substandard food would surely take its toll on anyone's morale.

In conclusion, Napoli Pizzeria's culinary offerings are far from acceptable. The dreadful Iberian burger, coupled with an unbearably long wait time, renders this dining experience one that I cannot recommend to anyone. With flavorless dishes and an atmosphere that lacks passion and dedication, there are undoubtedly better choices for a satisfying meal...

Tried this restaurant and, I'm afraid, was not particularly impressed. We waited to be served, only to find out that others around us were getting served first. we called the waitress over and she apologised, took our drinks order and disappeared. We watched as waiters buzzed around with food and then I realised that they were sending the food to the wrong tables, then later being called back as they had delivered to the wrong table. This happened several times whilst waiting. Eventually, we called the waiter over and asked where our drinks were then had to wait another 15 minutes for them to arrive. In the meantime I noticed that the food, wrongly delivered, was suddenly re-appearing at the right tables. We finally received our drinks and ordered our food. When it arrived, the food was not very good at all. Complaints all round. It was a pizzeria so you would think the pizzas would be pretty good. Wrong. My pizza tasted about the same quality as a frozen pizza from Sainsbury's would and that's not good for a pizzeria....

We came here for dinner at six pm, so it wasn’t busy. Despite the lack of other patrons it still took the staff about 45 minutes to take our drinks order and then serve us them. The seafood spaghetti tasted like “spaghetti hoops” sauce, so if you like that you’ll like this. If you like overcooked spaghetti you’re really going to love it. The prawn spaghetti is just spaghetti, mushrooms, and enough olive oil to fill a pool. Not a grain of salt was put in it. The Iberian burger had been on the grill for the last fortnight, but the goat cheese was nice. My dad absolutely loved his lasagna, and he’s the type to get lasagna wherever he goes out for dinner. That’s a massive compliment to the restaurant. The lasagna was also the only item on the menu that said “homemade”. Makes me a bit worried about the other dishes. The pizza was nothing special. I will not go again. My dad probably will though - to get...