Restaurante Beatriz — Restaurant in Santanyí

I think this review is needed as I was shocked by the high reviews after my experience. Now firstly let me get it straight, the staff were very kind and helpful. The waiters always smiled and were very kind. However the service was amateur. They constantly forgot cutlery and never removed used plates from starters even when we had been given our mains. Now the real problem lies within the Mains. Me and my Girlfriend both got Sirloin Steak which came out rather fast, and I think it must have only been cooked for a few seconds because it was completely raw inside. We both asked for medium and what we got back was “Blue”. I don’t think there was a translation misunderstanding. The meat itself was clearly terrible quality. A huge chunk of bad fatty meat which definitely prioritises quantity over quality. That partnered with the minimal cooking made the steak very very hard to cut, thus I had to ask for it to be returned. The waiters and I think the owner judging from appearance were very cooperative in fairness and were happy to re-cook the steak. However when they brought it back it was evident it was probably oven cooked and mine was still undercooked. Also my girlfriend had to wait 5 minutes before she could eat again as she was not given any cutlery and I had no knife as I used mine for the starter… This is where the service is rather amateur. So overall not worth the price, you cannot charge €20 for bad quality steak even if cooked well with terrible service and sloppy frozen vegetables that were unbearable. But the staff were kind if anything… Hopefully they improve because the place has good potential and a decent atmosphere. The starters and...

Having seen so many good reviews & with this being the nicest looking restaurant in Cala Egos we thought we would give it a try on the last night of our holiday. We honestly wish we hadn't bothered. To start with the welcome was friendly enough, so it was a good first impression. I had lamb chops which were OK, not the tastiest I've ever had, definitely lacking in seasoning. I will say the vegetables were nice. My husband had tikka masala which tasted like it came from a jar. You could maybe excuse this as it's not a local specialty dish.

Where we felt very let down was the level of service from the moment the food arrived. The restaurant wasn't particularly busy but it took quite a while to clear the dinner plates & we were then left there for 20 minutes at least with no enquiries on whether we required more drinks or a dessert menu, although we would have liked dessert. I eventually got fed up of waiting, managed to get someone's attention on the third attempt, got the bill & left. It takes a lot for me not to leave a tip & I was fully intending on not leaving one on this occasion. However, the bill came to €49,70 so I put down a €50 note & left as I couldn't wait to be out of there.

We are a quiet, respectful couple so I am unsure what the issue was but it was noted that tables of native speakers got far better service. Maybe tourists are just...

I really hate being that person, but this was one of the worst dining experiences I’ve had in a long time. The food was incredibly disappointing. I ordered the bolognese and what I got was basically just plain noodles with a few bits of meat scattered on top. Barely any sauce, completely bland. I only ate it because I was starving.

My partner ordered a steak medium well (don’t judge him lol), and it came out rare. Not only was this a basic mistake, but we weren’t even given a chance to ask for a fix the service was so inattentive, we were essentially ignored for most of the meal.

Between the poor food and the non-existent service, this was a total waste of money. I genuinely wouldn’t recommend it to...