Jonniebakes Artisan Bakery and Cafe — Restaurant in Teguise

Where to start. After supporting this business for over 4 yrs, I visited again with a group of friends on a Sunday morning. We all decided what we wanted and I got in the queue with a friend and waited as there were 8 of us in total and it was busy with quite a long queue. About 5 mins later in stormed the tall bald one with the beard shouting aggressively who’s with them outside! I looked around and he’s looking at me. Please bear in mind I have spoken with both of the guys that run this on many occasions previously. He then started ranting and raving, shouting loudly across the shop about them outside eating food from other restaurants at his tables and that we could not order any food from them. I thought it can’t be us as I’m waiting to order it all. Then another friend came in and said dont order the food, this tall guys been really rude and abusive to us all. I looked at the owner behind the counter and said to him, is he for real. He then replied, he’s said no and shrugged his shoulders at me. I stood in total disbelief before telling them that I would never return and he can keep his food and abusive attitude. He was shouting that he doesn’t need trade from tourist with attitude. 2 points to make her. We are not tourists as they are all residents and have been many times before. Next they weren’t abusive, he was. The food that was apparently being consumed from other restaurants was a few bits of dried fruit and nuts while one of us was waiting. Not food from another restaurant at all. Even though others in the group politely tried to say that had the wrong end of the stick he would not listen. Even when being told they were all waiting for his own businesses food to come out. This guy needs putting in a cage or staying away from his partners business. Worst customer service I have ever seen in my life. If you want to be verbally abused when trying to buy food then go here. I shall never darken its doorstep again. And before Jonnie comes back with the response he’s posted on trip advisor about us taking up tables and me shouting about sausage rolls. All of which aren’t true might I add. Check out all his poor reviews. They all relate back to the tall ones appalling behaviour….. and finally if any children would have been scared or offended it would have been from his behaviour and most...

Stopped by this bakery on the way to the beach to get some food for lunch. Sanwitches were nothing special, a bit chewy I would say, lot of room for improvement here. I did not try the cupcakes so I cannot judge them, but I have to say they were quite appealing. Lot of choice also. Unfortunately, as many are reporting here, we got quite an unpleasant situation with the owner/employee. We arrive there, park in their place, get our food and leave the shop. We noticed a bank 200m down the road so we profit to go withdraw some money. How long would it take? 10 minutes maximum to exagerate? While I am headed back to the park I get a phone call from the car rental warning me that somebody called them in order to remove my car asap. I arrive back at the park and the owner/employee was attaching a big stiker on the car window "no parking", when he saw me he became very aggressive and told me that next time he would call the police. I understand that there might be many people parking there to go to the center of Teguise, but please: calm down! First of all you do not put your hands on my vehicle, as I did not put mine on the window of your shop. Second, do not answer "I do not care" when I try to explain you that I left the car for 2-3 minutes to go to the bank behind the corner.

edit: nono, it was you, Jonniebakes, 100% sure. Please do not try to blame it on somebody else and take full responsibility of it. It happened some time back and yes, you were taping a pieace of paper on...

We had absolutely horrible experience. We just entered the shop to have a look at the cakes. There was only one customer at the counter. The shop keeper was extremely rude. He spoke to us in English which we didn't understand clearly. These are the words he phrased he said stay outside the door else leave the shop. He lack absolute basic manners. I Wouldn't definitely recommend anyone to visit this shop.

This in response to the response below. It is utterly a shock to see such a long message by the owner. The way he behaves in person is too too too far different to the way he is behaving on internet platform. He was utterly rude and it was humiliating. We are staying in Lanzarote for more than a week. We do know the rules that the masks should be worn everywhere. We did wear our masks. What you are telling is a lie. We did not see any sign outside. And there were no people waiting outside. Let's be adult. No matter what you cannot behave rude to any person and act all nice on internet platform. Least you could have done is to ask us to wait outside. But instead you asked us to leave the shop. This is not acceptable

I would definitely not suggest any person to visit this shop. I would never bring my kinds to this place. I don't want the kids to see how a person could humiliate...