Radio City — Restaurant in Valencia

OK night club in the heart of Valencia with occasional live bands, karaoke, etc.

The drinks are pricier than surrounding bars and restaurants, especially given the quality of the establishment, the services offered, and the condition of the facilities. There is no food available. The sound system is adequate, at best.

On the night we went, a total creep was s3xually harassing women 30 years below his age, not getting the hint, and afterwards continuously trying to pick fights with men much bigger and younger than him. After 10 or so people gave him a pass, he upset the wrong guy and got clocked. The doorman (not bouncer) eventually had to drag this guy out.

This guy should not have been allowed in the venue from the get go. He was already too drunk, he tried to not pay cover to the doorman, he was obviously mentally impaired. The harassing behaviour went on for over an hour, clearing out the dance floor at times because his erratic and disturbing behaviour.

Staff should have been watching the crowd and intervened long before, but they did nothing until a fight broke out. This is poor management; staff your venue accordingly! If you are gonna pack a small place like this with 150 drunk people, you need to have security staff in place. Or else, what are we paying 2 - 3 times the normal price of a drink for, and...

Very bad experience. Felt embarrassed when they said the show was free for now then they immediately made us leave the area where the band was playing WHICH WAS EMPTY. We did ask and they said the music was free so we picked up our coats and went in there and 2 minutes later he comes in and kicks us out of the odd little back room. We’re not stupid we wouldn’t stay all night without paying something for the band it was only 9 PM. Was a bit ticked off, then was handed a 14 euro bill for a beer and a drink. I thought that should have been enough to watch the band play for a few minutes. Stupid management. A really poor design for a venue you can’t see the band until you enter this back room once you’re in there’s only a few spots that are good to watch the band from. Good band with a nice vibe and good songs. Wish I could have stayed to enjoy their music for a little while, but the staff seemed determined to deprive them of an audience that was just beginning to get interested in...

Subject: Formal Complaint Regarding New Year's Eve Celebration Tickets

Dear Event Organizer],

I am writing to express my deep dissatisfaction and disappointment with the New Year's Eve celebration we attended at your venue. My friend and I purchased two tickets with the understanding that the bar would open at 23:59, and we were shocked to find it still closed after 00:30.

This delay significantly affected our experience and contradicted the information provided on the tickets. Celebrating the New Year is a special occasion, and the lack of timely service at such a crucial moment is unacceptable.

We kindly request a thorough investigation into this matter and an explanation for the inconvenience we experienced. Additionally, we expect a fair resolution, which may include a partial refund or compensation for the disappointment caused.

We hope to see this issue promptly addressed to maintain the reputation of your...