I ordered Singapore rice noodles on eat.ch for delivery. The website lists ingredients of eggs and some vegetables. Yet the dish arrived with chicken and prawns. As a vegetarian, I called up the restaurant to ask why these additional unlisted ingredients were added to the food.
The restaurant admitted they have had this issue before and yet was unwilling to take responsibility or offer any solution. All they did was blame eat.ch for not updating the menu and repeatedly said it was not their fault.
I pointed out that since this is a known issue, they could have called the customer to verify if they would be okay with the addition of chicken and shrimp. They said it was not their problem but mine. I should have written to them saying I was a vegetarian which implies one cannot assume that any of their dishes with detailed descriptions of ingredients actually are made with what they claim.
In addition we also ordered miso soup which was so salty it made me think this must be what the dead sea...
Read moreLet's start by saying I am really.really picky about my food and the food was OUT. OF. the. WORLD. They had a healthy selection if vegetarian foods for me and the guy was kind enough to explain the difference between two dishes and my husband ordered a meat dish ans absolutely loved his meal as.well. the place was quiet and easy to access. The service was sweet and food was given with a smile and we had no complaints with any part of the experience. There was a nice place to hang...
Read moreI usually take delivery from this place and I say that this is the best restaurant for delivery. Apart from being super fast at their orders the packaging is good and the food is delicious. No really it s not expensive (swiss normal prices) and the quality of the food is so good. 👌 they have a variety of different places and tastes and I think they could please...
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