Hotel Alpensonne Arosa — Restaurant in Arosa

I have been considering whether I should review my experience and after much thought I think it’s to your advantage I do so. Two days ago my group of eight ate at this hotel. 1- Apero at the bar. 20 minutes no one came- no whiskey or Pernod. bar was basically empty of beverages. Opted for Aperol Spritz. Arrived at table another 20 minutes before someone came. Orders done one wrong starter came therefore another 2o mns before he could eat. Mains came much later missing one steak. Everyone was finished eating still no steak. It was cancelled though the older service lady still brought it out and tried to offer it to me or others to take it. She repeated over and over it was a shame not to eat it and that it was nothing she could do. Never seen anything like it. Ok yes you want to offer coffee but the fact is they made the mistake and then try to make the guests feel bad because they don’t want to eat a steak at 10.30 at night. The whole experience and attitude was absolutely out of order. I am a very frequent visitor in Arosa and sadly will never return to this hotel/restaurant again. Management need to step up if they want this place to work in Arosa Good luck Plus no ambience to make you feel at home or comfortable. Maybe just bad luck going there on January the...

I had always wanted to go to Arosa ever since I saw it on the Switzerland map. Choosing a hotel was the difficult part. The Hotel Tschuggen had a high rating - but so was the price. Fortuitously, I called the tourism office in Arosa. A most helpful lady sent me several options and we chose the Hotel Alpensonne. It was a real find. We had a junior suite, newly renovated. It was quiet with outstanding views. My husband and I enjoyed the autumn views from the balcony. ||||An added advantage was the advice for walks from the owner. We even met him and his wife on a hike and took their advice and walked up to the Hornli which was a challenge given the snow and ice on the mountain trail which we chose as an option. It was an exhilarating experience.||||We were not looking for a wellness experience so the hotel was just what we wanted. For us it was a great experience, including walking up to the hotel and back to town several times...

I had always wanted to go to Arosa ever since I saw it on the Switzerland map. Choosing a hotel was the difficult part. The Hotel Tschuggen had a high rating - but so was the price. Fortuitously, I called the tourism office in Arosa. A most helpful lady sent me several options and we chose the Hotel Alpensonne. It was a real find. We had a junior suite, newly renovated. It was quiet with outstanding views. My husband and I enjoyed the autumn views from the balcony. ||||An added advantage was the advice for walks from the owner. We even met him and his wife on a hike and took their advice and walked up to the Hornli which was a challenge given the snow and ice on the mountain trail which we chose as an option. It was an exhilarating experience.||||We were not looking for a wellness experience so the hotel was just what we wanted. For us it was a great experience, including walking up to the hotel and back to town several times...